Contact us in Aylmer and area

Contact EPCOR for natural gas emergencies & customer service support, or manage your account with our 24/7 self-serve online portal.

Canada Post service disruption

At EPCOR, we're committed to keeping you informed about matters related to your account and providing uninterrupted service.

Access and manage your account online 24/7 to avoid delayed bills during a potential Canada Post strike. Learn more.

Log in to My Account

Manage your utility services and account effortlessly with our 24/7 self-serve online portal:

Pay via credit card or automatic withdrawal
Access past bills
View your statement online
Track your natural gas usage
Update your personal information

Don't have an account? Register here

Contact information

e911_emergency

Emergencies

Phone: 519-773-5321
Hours: 24 hours

support_agent

Customer service

Phone: 519-773-5321
Email: gas@epcor.com

Hours of operation
Monday to Friday: 8am–4pm
Saturday, Sunday & stat holidays: closed

mail

Mailing address

EPCOR
39 Beech St E
Aylmer, Ontario N5H 3J6

Please note: Our office is closed to the public. However, customers can schedule an appointment to meet with a representative in person by calling our Customer Service team.

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