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Account & Billing

Welcome to EPCOR

Manage Your Account Online

Online Billing With ebill

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How to Transfer EPCOR Services When Moving

Paying Your Bill

How to Pay Your Bill Set up Automatic Bill Payments Paperless Billing About Our Payment Plans How Deposits Work Billing Resolutions and Support Financial Support Resources Credit Card Bill Payment Assistance Programs Payment Arrangements Financial Support Resources

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

Natural Gas Transition

New River & Desert Hills Water Filling Station

Welcome to EPCOR

Manage Your Account Online

Understanding Your Bill

Rates Know the Difference: Time of Use vs. Electricity Retailers Time Of Use Pricing Switching from Time-of-Use to Tiered Prices

Irrigation Customers Moving to Monthly Billing

Rates and Tariffs

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Quick Guide to EPCOR Customer Service and Support

Rate Applications

Opening, Moving or Ending Services

Final Read Request Form

Answering Your Questions About High Bills

Alberta Electricity Rebate

Products & Services

Water

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Drainage

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Power

Power Sign Up Service Connections Supply Mix Data Electricity Distributor Scorecard Understanding the Regulated Rate Option Rates, Fees and Tariffs Terms and Conditions Default Supply Landlord Information Services We Provide Code of Conduct Conditions of Service Joint Use Application Form Power Connection for Builders and Developers Generating Your Own Energy High Voltage Testing Services High Voltage Test Facility

New Connections for Builders & Developers

Infrastructure

Projects in Your Area Natural Gas Construction Ardenode RNG project Regina Wastewater Treatment Plant Project

Encor by EPCOR for Your Home

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Encor by EPCOR for Your Business

Encor Plans for Commercial Business Get a Quote for a Commercial Energy Plan Encor Plans for Small Business Smart Devices to Transform your Business

Natural Gas

Calculate Your Natural Gas Savings Steps to Start Natural Gas Service Apply For Gas Service Brockton Natural Gas Service Why Choose Natural Gas Where Can I Get Natural Gas Switching from Propane to Natural Gas Natural Gas Rates Sign Up Details Service Line Installation Terms and Conditions Rebates and Programs Excess Flow Valves Requesting Natural Gas Services and Upgrades Federal Carbon Charge Natural Gas Resources for HVAC Choose your HVAC Professional Sign up for EPCOR's $1500 Gas Appliance Giveaway Natural Gas Site Visit and Installation Natural Gas for your Business Rates and Tariffs

Infrastructure Development

EPCOR Technologies Inc. Infrastructure Partnering Solutions

Electric Vehicle Charging Station Funding Program

Outages & Safety

Outages

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Safety

Safety at Home Safety at Work Safety in the Neighborhood Natural Gas Leaks

What to Do in an Emergency

Power Line & Equipment Contacts Downed Power Lines Power Equipment Safety

Learn & Explore

Value of Water

Why Your Water System Matters Are We Running Out Of Water? Water Conservation Help and Tips Delivering Quality and Value Keeping Your Water System Safe and Reliable Arizona - More Efficient Than You Might Realize Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey A Commitment to Water Quality Protecting our Water: EPCOR's Source Water Protection Plan Long Term Planning World Water Day

Understanding Wastewater

Efficiency & Conservation

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How It Works

Meters

About Our Drainage System

Causes of Sewer Backups Storm Sewers Sanitary Sewers Edmonton's Combined Sewer System Sewer Pumps Sources of Sewer Odour

Educational Resources

For The Classroom And At Home Water And Wastewater Plant Tours

North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High Glass of the Sask

Planning For The Future Of Our Electrical Grid

Seasonal Home Maintenance

Fats, Oils & Grease: Store It, Dont Pour It

Franchises

About EPCOR

Careers

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Working With EPCOR

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Who We Are and What We Do

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Contact

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Phone: 1-800-383-0834
Email: mywater@epcor.com

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The Information on this Page Applies to:

Aylmer, Ontario

Port Burwell, Ontario

Richmond, Ontario

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Customer service

Phone: (519) 773-5321
Email: gas@epcor.com

Hours of operation
Monday to Friday: 8 a.m. – 4 p.m.
Saturday, Sunday & statutory holidays: closed

Emergencies

Phone: (519) 773-5321
Hours: 24 hours

Mailing address

EPCOR
39 Beech St E
Aylmer, Ontario N5H 3J6

Media inquiries

Phone: (780) 721-9001
Email: media@epcor.com