Billing updates

Effective April 1, 2026, natural gas delivery rates in Aylmer will be adjusted as part of EPCOR’s regular Quarterly Rate Adjustment Mechanism (QRAM), as approved by the Ontario Energy Board. These adjustments reflect changes in the cost of services required to safely and reliably deliver natural gas to customers.

Keep your EPCOR account up to date — and enjoy the benefits of going paperless. By adding your email and phone number, you’ll help us keep your account current and unlock access to convenient features:

Complete your account profile for each property where you receive natural gas service and sign up for ebill. Once submitted, our Customer Care team will verify and update your account.

Planning to plant a tree, put in a fence or start a garden? Learn how to dig holes safely around underground utilities and contact Ontario One Call before you dig. It’s free, quick and helps prevent damage to buried natural gas lines and other utilities.