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Important information f​​or natural gas customers


​Quarterly rate changes to your monthly gas bill

As EPCOR Natural Gas customers, you will have received the following notice that outlines the changes you will see on your monthly bill as of July 1, 2022.​​

Important information about your gas bill​

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​Calling all weekend warriors!

If your weekend yard work includes anything from digging for fence posts to foundation repairs, remember to get your utility locates from Ontario One Call ahead of time.

Sinking a shovel into the ground could result in serious injury, widespread service disruptions and costly repairs and under Ontario regulations, you could be held liable for all of it.

It's free. It's easy. It's the law.

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​Ways to pay your bill  

Did you know there are a number of ways you can pay your EPCOR bill? Find the one that works best for you:

  • Automatic withdrawal: easily have the monthly amount automatically deducted from your bank account by signing up for our plan.
  • Credit card: log into EPCOR’s My Account to make a one-time payment with your Visa or MasterCard.
  • Through your bank: use your bank’s online or telephone system or visit a branch to make a payment using the ATM or by speaking with a teller.
  • By mail: use the pre-addressed envelope included with your bill statement and mail it along with your payment.
  • Drop box at our office: use the quick drop payment slot at our office.

Looking to switch how you pay your monthly bill? Log into My Account  to change your billing preferences.

​Quarterly rate changes to your monthly gas bill

As EPCOR Natural Gas customers, you will have received the following notice that outlines the changes you will see on your monthly bill as of July 1, 2022.​​​

Important information about your gas bill​

​​

​Calling all weekend warriors!

If your weekend yard work includes anything from digging for fence posts to foundation repairs, remember to get your utility locates from Ontario One Call ahead of time.

Now that natural gas is present in the community, just sinking a shovel into the ground could result in serious injury, widespread service disruptions and costly repairs and under Ontario regulations, you could be held liable for all of it.

It's free. It's easy. It's the law.

​​

Construction in the Municipality of Kincardine

​If your lawn is being restored thi​​s year, we ask that you please water it, as needed, to facilitate growth.​

Construction has resumed in the Municipality.

You can expect to see construction activity s​imilar to the last two years as we locate underground utilities and install service lines on properties so customers can begin using natural gas. This may result in further restoration work in your neighborhood at the end of the construction season.

Learn more about the construction proces​s​​

Call before you clear a sewer backup

To keep everyone safe, ensure that you or your plumber contact Ontario One Call before attempting to clear a plugged sewer with any mechanical equipment.

In rare instances, a gas line is installed within a sewer line, which is known as a cross bore. If a cross bore is struck while a sewer backup is being cleared, it could cause natural gas to leak into your property or the sewer system, potentially leading to personal injury or an explosion.​​

Take these steps to manage a sewer backup





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​Supporting local events

We believe in supporting initiatives that impact our communities today and make them better for tomorrow. We’re proud to sponsor the following events taking place this summer:

  • Point Clark Beach Association
  • Lighthouse Blues Festival
  • Bruce Botanicals Garden Harvest Dinner
  • Paisley Artscape Society
  • Lucknow’s Music in the Fields​​​

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