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Natural Resource Gas Limited transitions to EPCOR

We are pleased to announce that ownership of Natural Resource Gas Limited (NRG), your local natural gas distribution company, will transfer to EPCOR on November 1, 2017 with the sale approved by the Ontario Energy Board.

EPCOR is a Canadian-based company and a trusted provider of utility services to over one million consumers in North America for over 125 years. We’re a recognized leader in our commitment and service to our customers and communities where we work and live.

How your bill will change

To make this transition easier for you, your account number and services will remain the same. Going forward your bill will come from EPCOR instead of NRG, and provide you with your consumption history, payment history, and the same payment options. Any balance on your account, credit or debit, will show on the new bill.

If you pay by Automatic Withdrawal Authorization or have Budget Billing set up, no action is required from you. Your bank statement will show the bill is being paid to EPCOR. All cheques should be addressed to EPCOR and can be mailed to our office. Payments can also be made through your bank, by phone or directly at our office.

Give us a call if you're moving, or if you have questions about your natural gas account.