Rate changes to your gas bill
As EPCOR Natural Gas customers, you will have received the following notices from the Ontario Energy Board. These notices list the increases you will see on your monthly bill as of January 1, 2019. For more information, please contact our Customer Service team at (519) 773-5321.
Gas delivery
On all bills rendered by EPCOR Natural Gas Limited (EPCOR) on or after January 1, 2019, you will see an increase in the rates that EPCOR charges for delivering natural gas to customers. The Ontario Energy board (OEB) has approved changes to the delivery charges that EPCOR charges its customers.
In addition, some temporary rate adjustments will be added to your bill for the period of January 1, 2019 to December 31, 2019, to recover and/or refund specific amounts as approved by the OEB. The rate riders to be implemented include a) the recovery of amounts related to rate increases approved for October 1, 2018 through December 31, 2018, b) rebalancing of revenue amongst rate classes, and c) clearing of balances in certain deferral and variance accounts.
How will the price change impact you?
For a typical residential customer who consumes about 2,000 cubic meters of gas annually, the rate change will increase the bill by $2.84 per month. Commercial, industrial and seasonal rate customers will also be impacted by this change. You will notice the rate changes on your bill for the "Fixed Monthly Charge" and "Delivery to you Charges."
These changes do not impact the Gas Supply Charges on your bill, which will continue to be adjusted quarterly in accordance with the OEB approved process.
If you have any questions about the changes in rates or any other item that appears on your bill, please contact EPCOR's Customer Service team at 519-773-5321.
View the OEB Decision and
Interim Rate Order EB-2018-0261.
Gas commodity
On all bills rendered by EPCOR on or after January 1, 2019, the price we charge for the gas commodity and transportation portion of your bill will be increasing by $0.019131 per cubic meter to $0.179635 per cubic meter. On your gas bill, this cost is on the line entitled "Gas Commodity."
The Ontario Energy Board has approved this change to reflect the prices that EPCOR expects that it will be paying to its gas suppliers through to the end of December 2019.
As a regulated utility, EPCOR is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase but with no mark up or "profit." The price the utility charges you is based on the forecasted gas and transportation costs to EPCOR, which are periodically reviewed by the OEB and reconciled with actual costs. The gas commodity portion gets adjusted regularly throughout the year as the price of the gas commodity changes.
How will the price change impact you?
That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,009 cubic meters of gas annually, this price change will cause your annual heating costs to increase by approximately $38 per year. For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.
If you have any questions about the changes in rates or any other item that appears on your bill, please contact EPCOR's Customer Service team at 519-773-5321.
View the OEB Decision and
Rate Order EB-2018-0235.
