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​Quarterly rate changes to your monthly gas bill

As EPCOR Natural Gas customers, you will have received the following notice that outlines the decreases you will see on your monthly bill as of January 1, 2020. For more information, please contact our Customer Service team at (519) 773-5321.

Gas delivery

The Ontario Energy Board (OEB) has approved changes to the delivery charges that EPCOR charges its customers commencing January 1, 2020. On all bills rendered by EPCOR on or after January 1, 2020, there will be rate changes for the "Fixed Monthly Charge" and "Delivery to You Charges."

How will the price change impact you?

That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,009 cubic meters of gas annually, this price change will cause your annual heating costs to decrease by approximately $40 per year.

Several temporary rate riders expire on December 31, 2019. In addition, some temporary rate adjustments will be added to your bill for the period of January 1, 2020, to December 31, 2020, to recover and/or refund specific amounts as approved by the OEB. The rate riders to be implemented include the clearing of balances in certain deferral and variance accounts.

Gas commodity

On all bills rendered by EPCOR on or after January 1, 2020, the price we charge for the gas commodity and transportation portion of your bill will be decreasing by $0.006566 per cubic meter to $0.142423 per cubic meter. The OEB has approved this change to reflect the prices that EPCOR expects that it will be paying to its gas suppliers through to the end of December 2020. This will be reflected on the "Gas Commodity" line of your monthly bill.

As a regulated utility, EPCOR is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase but with no mark up or profit. The price the utility charges you is based on the forecasted gas and transportation costs to EPCOR, which are periodically reviewed by the OEB and reconciled with actual costs. The gas commodity portion gets adjusted regularly throughout the year as the price of the gas commodity changes.

How will the price change impact you?

That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,009 cubic meters of gas annually, this price change will cause your annual heating costs to decrease by approximately $13 per year. For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.

View the OEB Decision and Rate Order EB-2019-0288.