Gas delivery

On all bills rendered by Natural Resource Gas Limited ("NRG") on or after January 1, 2017, the price we charge for the delivery portion of your bill will be increasing by $0.033945 per cubic meter. This increase, which has been approved by Ontario Energy Board ("OEB") on an interim basis, is to recover the costs associated with the Government of Ontario mandated cap and trade compliance plans.

How will the price change impact you?

That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,009 cubic meters of gas annually, this price change will cause your annual heating costs to increase by approximately $68 per year or about $5.68 per month on average.

Under the Government of Ontario's new greenhouse gas emissions regulation each of Enbridge Gas Distribution Inc., Union Gas Limited and Natural Resource Gas Limited are required to develop plans to meet their cap and trade compliance obligations. New costs will be incurred by each of the natural gas utilities to comply with the regulations. The Ontario Energy Board will assess the cost effectiveness of each of the cap and trade compliance plans filed by the natural gas utilities to determine whether the gas utilities can recover those costs in the rates they charge customers.

Further information is available from the OEB's Consumer Relations Centre at 1-877-632-2727.

Gas commodity

On all bills rendered by Natural Resource Gas Limited on or after January 1, 2017, the price we charge for the gas commodity and transportation portion of your bill will be increasing by $0.007749 per cubic meter to $0.174599 per cubic meter. The Ontario Energy Board has approved this change to reflect the prices that NRG expects that it will be paying to its gas suppliers through to the end of December 2017. On your gas bill this cost is on the line entitled "Gas Commodity".

As a regulated utility, NRG is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase but with no mark up or 'profit'. The price the utility charges you is based on the forecasted gas and transportation costs to NRG, which are periodically reviewed by the OEB and reconciled with actual costs. The gas commodity portion gets adjusted regularly throughout the year as the price of the gas commodity changes.

How will the price change impact you?

That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,009 cubic meters of gas annually, this price change will cause your annual heating costs to increase by approximately $16 per year. For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.

If you have any questions about the changes in rates or any other item that appears on your bill, please feel free to call our office at (519) 773-5321.

We would like to thank you for choosing to make natural gas your energy of choice.

View the Ontario Energy Board Notice EB-2016-0341 in PDF format.