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​Choose the right service for
your business

For most businesses in the area, you can complete our Rate 1 Commercial application form online. This is applicable to restaurants, retailers, hotels, multi-residential properties, religious establishments, golf courses, fitness facilities, etc. This rate class has no contract and the rate doesn't fluctuate for time of year.

If you use more than 150,000 m3 of energy per year, please contact us at  to discuss your customized requirements. This could include large commercial, agricultural or industrial operations, educational institutions, hospitals, etc. Depending on your needs, your rate could fluctuate seasonally, your service could accept interruption with notice or you could have specific energy demands we would adhere to.

Begin the sign up process

Step 1: Complete the application form

Complete the application form and submit in one of the following ways:

Fax: (519) 773-5335
Drop off box at our office:
825 Lake Range Drive
Kincardine Ontario

Download application form

Step 2: Contact a heating (HVAC) contractor and complete the meter size and location request form

Contact an HVAC contractor to inspect your appliances and assess connection requirements for your property

Find a HVAC contractor. The HVAC contractor will work with you to:

  • Identify all appliances and equipment you want connected to natural gas and outline conversion requirements.
  • Discuss other appliance or equipment options you've been considering, such as a gas stove, water heater or gas dryer.
  • Complete the Meter Size and Location Request form and submit to EPCOR

Do not disconnect your fuel source or remove any equipment until after your natural gas service has been installed and the appointment for your meter activation has been booked.

Step 3: Set up your natural gas account​

Set up your natural gas account with EPCOR by sending us one of the following documents:

  • A completed preauthorized payment form. We will enroll you in automatic withdrawal once your natural gas service starts
  • A reference letter from another natural gas vendor or electricity provider

If you do not select one of the options above, we will require a $300 security deposit which will be added to your first natural gas bill once service begins. This amount will be refunded to you once you have an established credit history with us for 12 months.

At this stage, we recommend reviewing your contract with your existing heating provider so you can provide suitable notice within the terms of your agreement.

​Contact us

Have questions about your application or what to do next?
Give us a call and we'll walk you through your next steps.

1 (888) 765-2256