Sign your business up for natural gas

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Choose the right service for your business

Step 1: Apply for natural gas service

Complete the application form and submit in one of the following ways:

• Email: gasapp@epcor.com
• Fax: 519-773-5335

Step 2: Fill out the Meter Request form

After you've submitted the Meter Request form, we'll come out for an initial site visit, and when finalized, install the meter and natural gas line.

Do not disconnect your fuel source or remove any equipment until after your natural gas service has been installed and the appointment for your meter activation has been booked.

Step 3: Set up your natural gas account with EPCOR

Send us one of the following documents:

• A completed preauthorized payment form. We will enroll you in automatic withdrawal once your natural gas service starts
• A reference letter from another natural gas vendor or electricity provider
  
• A $300 security deposit which will be added to your first natural gas bill once service begins. This amount will be refunded to you once you have an established credit history with us for 12 months.

Step 4: Contact a heating (HVAC) contractor

The HVAC contractor will work with you to:

• Assess connection requirements
• Identify all appliances and equipment you want connected to natural gas and outline conversion requirements
  
• Discuss other appliance or equipment options you've been considering, such as a gas stove, water heater or gas dryer
  

We recommend reviewing your contract with your existing heating provider so you can provide suitable notice within the terms of your agreement.

Step 5: Contact EPCOR for a natural gas s​ite visit and to start service

Contact us and we will work with your HVAC contractor to arrange a final site visit to turn on your meter and inspect and light your natural gas equipment and/or appliances.