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After-Hours Emergencies
Phone: (705) 445-1800 option 7
Customer Service
Phone: (705) 445-1800Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
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It's good to have a plan in case of a power outage. Your plan should include a list of emergency phone numbers and an emergency kit that's easy to find in the dark.
Prepare for power outages
We should all be prepared for emergencies to stay safe and healthy during any type of situation which may arise. Emergencies can happen in extreme weather events which can result in unpreventable power outages. In high risk cases, emergencies could also force you out of your home.
Be prepared
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There are a variety of ways a power outage can be caused, from weather and fallen tree branches to human error, damaged equipment or scheduled maintenance.
Main causes of power outages
Every year, overgrown trees and other vegetation make contact with power lines. This contact creates a risk of electrical hazards including fires, electrical shock, and downed lines.
Tree maintenance tips