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The Ontario Energy Board (OEB) has rendered its final decision and order for EPCOR Electricity Distribution Ontario’s cost of service application. EPCOR reinvests the distribution revenue it collects from customers directly back into investments that upgrade infrastructure, such as pole upgrades, expand the grid, improve reliability and enhance safety.
View the decision and rate order documents.
EPCOR's last application (EB-2012-0116) was for rates effective 2013. While Cost of Service applications are typically filed every five years, due to our acquisition of Collus PowerStream in 2018, EPCOR agreed to defer a rate change for five years as a condition of the share purchase agreement.
Visit the OEB website for all documents related to this application.
Improving service andenhancing the grid
Approved rate changes
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A major component of the Application is the Distribution System Plan (DSP). Distribution System Plans, as prescribed by the OEB, are the backbone of the new approach to rate setting. DSPs outline capital investments, including proposed and planned projects, which are designed to provide timely value to customers by aligning reliability and service quality with customer expectations.
The Distribution System Plan is designed to support the achievement of the four key OEB established performance outcomes:
In developing the DSP, we undertook a survey in 2021 to gather feedback from customers regarding priorities related to their electricity service.
Responses to our customer survey align with our investment priorities of renewing infrastructure, utilizing smart devices and enhancing grid technology that will help reduce outages, improve communication and make the system more efficient.
Here are a few examples of investments that align with customer priorities:
An average residential customer will see a $6.34 (5.2%) monthly increase.
An average GS<50kW customer will see an $14.42 (4.8%) monthly increase.
An average GS<50kW customer will see an $659.12 (4.7%) monthly increase.
An average streetlighting customer will see an $2,205.12 (24.75%) monthly decrease.
An average USL customer will see an $1.26 (5.5%) monthly increase.
Exhibit 1 Administrative DocumentsExhibit 2 Rate BaseExhibit 3 Customer & Load ForecastExhibit 4 Operating ExpensesExhibit 5 Cost of CapitalExhibit 6 Revenue RequirementExhibit 7 Cost AllocationExhibit 8 Rate DesignExhibit 9 Deferral & Variance AccountsBenchmarking Forecast ModelChapter 2 AppendicesChapter 5 AppendixCost Allocation ModelDVA Continuity ScheduleGA Analysis WorkformLRAMVA WorkformLoad Forecast ModelPILS WorkformRevenue Requirement WorkformRTSR WorkformTariff Schedule & Bill Impact Model