Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
Our mission is to provide clean water and safe, reliable energy.
Our vision is to be a premier essential services company that attracts and retains the best employees, is trusted by our customers, and is valued by our stakeholders.
We implement our vision and mission through a long-term plan that focuses on four strategic priorities:
Our mission and vision guide our operations. In 2020, we also launched a purpose statement: “Communities count on us. We count on each other.” EPCOR employees developed the purpose statement to express what motivates them, every day, to serve customers, communities and one another.