Power310-9473Kananaskis
Water1-855-835-1212
Drainage
Natural Gas
Phone (in Alberta only): 310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Hours of operation and mailing address
Phone 1-855-835-1212
There are many reasons a water outage may occur. There may be a nearby water main break, or it could be an issue with your water supply line.
Water outage main causes
Learn how to be prepared for an outage, what to during a water outage and after your water is restored.
Prepare for water outages
Content here
Water lines inside your home can freeze due to subzero temperatures, extreme wind chill and cold drafts. Learn about the ways to prevent pipes from freezing and what to do during a water emergency.
Water that flows opposite to its normal direction is called backflow, a problem that can accidentally contaminate drinking water in your home and, possibly, the entire public water system. Backflow conditions are potentially dangerous, but preventable.
Preventing backflow