Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
If you want to know if the power is out in your area and when electricity will come back on, check our current outages map. We provide an estimate of when we expect to have the power back on.
Current power outages map
If you are experiencing a sudden loss of water or water pressure, view our water outage and impact map. Whether it's a water main break or planned construction we have up to date information for you.
Current water outages and impacts
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Sign up for power outage alerts. We'll text you about the power being out, a time estimate of when we think power will be restored, why power went out, and when it comes back on.
SIGN UP FOR POWER OUTAGEALERTS IN EDMONTON
One of the most common causes of a water outage is a water main break. Here are some important info about water main breaks, including signs, causes, and impacts on your water service.
About water main breaks
Security lights are used throughout the city for safety purposes. If you are experiencing problems with a security light on your property, use this form to report an issue.
Report security light issues
Watering restrictions are implemented when water demand exceeds the capacity of the local treated water supply.
If you see a power or water emergency please report it by calling our 24/7 emergency line.
Call us at (780) 412-4500
View FortisAlberta's outage map