Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300āToll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
This information doesn't apply to your selected location (Edmonton). View the Paying Your Bill page for Edmonton or change your location.
If you're an EPCOR customer and you're away from home protecting our country's freedoms, we want to help give you some extra peace of mind at home. Active-duty service members who are away from their homes serving the United States, and who meet the program's eligibility requirements, may have their monthly wastewater and/or water bill(s) waived while on deployment. You can be enrolled in both programs at once. Once you return home after your deployment is over, your bill for service will resume.
If you meet these eligibility guidelines, and there is space in the program, your bill will be waived.
To be eligible for either program you must meet the qualifying criteria:
There are no forms to fill out. To receive the credit, we need to see a copy of your redacted deployment orders. We don't need to know where you are going, just how long you will be gone. You can visit one of our local offices below or send your redacted deployment orders by email to mywater@epcor.com.
EPCOR does not keep a copy of your deployment orders on file once your eligibility has been verified.
15626 N Del Webb Blvd. Monday to Friday: 8 a.m. - 11 a.m. & 12:30 p.m. - 4 p.m. Weekends and holidays: closed
12021 N Panorama Drive Monday to Friday: 8 a.m. - 11 a.m. & 12:30 p.m. - 4 p.m. Weekends and holidays: closed
860 Gemstone Avenue Monday to Friday: 8 a.m. - 4 p.m. Weekends and holidays: closed