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Adding orthophosphate to treated water

We care about the health and wellbeing of our customers, and we take our commitment to providing safe, reliable drinking water very seriously. While there is no measurable amount of lead in drinking water when it leaves our treatment plants, EPCOR is adding orthophosphate to the water treatment process in early 2023. This is part of our Enhanced Lead Mitigation Strategy​ to help protect Edmontonians from the harmful effects of lead that can get into water from household plumbing fixtures and lead water service lines. It also helps ensure drinking water meets Health Canada’s guidelines for lead in drinking water. ​​​​

We anticipate we will begin adding orthophosphate to our water treatment process by March 20. This date may be s​ubject to change if delays occur.

How orthophosphate is used for water treatment​

Orthophosphate is a safe, tasteless and odourless substance that is naturally present as phosphate in foods like bread, cheese, fruits and nuts.

Orthophosphate forms a protective coating inside water lines and household plumbing. It is a proven water treatment method and industry standard ​​to prevent corrosion and reduce the amount of lead in drinking water. Orthophosphate is used by many cities worldwide and throughout North America including Toronto, Hamilton, Winnipeg, Halifax, New York City and Washington, D.C.​

Enhancing our Lead Mitigation Strategy

EPCOR began managing lead levels in 2008 by removing household lead water service lines with high lead levels. We are supplementing this with orthophosphate to mitigate other sources of lead, like lead solder in household plumbing or lead fixtures in taps. Adding orthophosphate will aid in preventing water line corrosion, lower lead levels and help meet Health Canada’s lead concentration recommendations. 

Edmonton City Council and City Administration approved the orthophosphate addition in March 2019.​​

Ortho​phosphate addition for commercial customers 

The addition of Orthophosphate concentration in the water supply may require businesses that rely on Edmonton’s water for manufacturing, food processing, petrochemical production as well as commercial heating and cooling to make adjustments to their own water processes.

During implementation, the concentration of orthophosphate will begin at approximately 3.1 mg/L (or 1.0 mg/L as P). EPCOR will monitor and, over time, optimize the orthophosphate dosing and concentration. 

We expect the implementation process to take approximately one year where orthophosphate concentrations may fluctuate. We recommend businesses in the manufacturing, food processing, petrochemical production as well as commercial heating sectors review your process requirements to determine if your business may be impacted by the addition of orthophosphate.

Areas where your business may be impacted could include:​​​​​​

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Production and water treatment Cooling towers Boilers Other impacts
Production and water treatment
Orthophosphate may affect reverse osmosis systems. EPCOR recommends that you contact your process equipment consultants to complete an assessment before early 2023 to determine if you will need to make any required adjustments prior to orthophosphate implementation.
Cooling towers
Orthophosphate in the water may change the type and amount of precipitate that deposits on commercial heat exchangers. Companies may need to adjust their chemical treatment to account for the change in phosphate levels. It is recommended that companies contact their heating and cooling supplier, water treatment chemical provider or water process consultant to discuss the need for adjustment to your heating and cooling system.
Boilers
The impact of orthophosphate on boilers is expected to be minimal. Many customers already add phosphate to precipitate calcium or as a tracer in their boiler system. For this reason, companies already adding phosphate may benefit from the addition of orthophosphate. Companies that already add phosphate may need to adjust their dosage levels accordingly or apply for an overstrength permit for discharge of their wastewater.

There may be other processes within your business that we have not identified that may be impacted by the addition of orthophosphate. We recommend that you discuss these changes with a water process consultant or industry association to determine if there is an impact to your water process.​​
Other impacts

Other processes within your business may be impacted by the addition of orthophosphate. We recommend talking to a water process consultant or industry association to determine if there are any other impacts to your business or water processes.​

Orthophosphate in water

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Frequently asked questions for commercial customers​​

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Do businesses need to make any changes before orthophosphate is added? Who should we contact if we have questions about how orthophosphate may impact our water processes? What areas of businesses might be impacted by the orthophosphate addition? How much orthophosphate will be added to the water?
Do businesses need to make any changes before orthophosphate is added?

We anticipate our commercial customers will be able to successfully manage any impacts. Several large municipalities throughout Canada and the United States use orthophosphate and have not seen any major impacts for their commercial customers. 

It is possible some of our high volume commercial customers will need to make a change to their water processes. Commercial customers may wish to discuss this change with a process consultant, equipment consultant or consult their industry association before orthophosphate is added in early 2023. ​​

Who should we contact if we have questions about how orthophosphate may impact our water processes?
We recommend contacting a process consultant, equipment consultant or your industry association before orthophosphate is added.
What areas of businesses might be impacted by the orthophosphate addition?

Areas of your business that may be impacted include: production and water treatment, cooling towers, boilers and other areas. Please see the information for commercial customers section above for more information or contact a process consultant for more details. ​

How much orthophosphate will be added to the water?

We will start by adding 1.0 mg/L as P (phosphorous) to our water treatment process. Concentrations may change slightly throughout the first year as we adjust for optimization. After levels are optimized, levels should remain stable, with some slight seasonal adjustments as needed. ​

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Frequently asked questions for residents​

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Why do we need to add a lead inhibitor if only a few homes in Edmonton have lead pipes and service lines​​? How do people know if they have a lead service line? Are there any health effects related to orthophosphate? Is there a difference between orthophosphate and phosphate? Do I need to do anything after orthophosphate is added? How will the addition of orthophosphate impact backyard water features and aquariums? Will orthophosphate impact the environment? Will orthophosphate be removed from the water treatment process at some point? Can orthophosphate be removed from drinking water?
Why do we need to add a lead inhibitor if only a few homes in Edmonton have lead pipes and service lines​​?

​​Lead pipes and service lines are not the only source of lead; our sampling research has shown that lead present in in-home plumbing, old solder and brass fixtures also have the potential to exceed Health Canada’s proposed guideline of 5 ug/L.


How do people know if they have a lead service line?

If your home was built before 1960, there is a good chance you have lead water service lines for either your public, private or both portions of the lines. EPCOR also sends yearly notifications to Edmonton customers who had public water lines made of lead. While we don’t have records for private water service lines, if the public service line was made from lead, there’s a good chance the private portion of your line is, too. If you aren’t sure what material your water service line is made of, we have provided detailed instructions on how to test for lead pipes​. ​​

Are there any health effects related to orthophosphate?

Adding a lead inhibitor (orthophosphate) has no negative effects on health. It is commonly used by water utilities across North America and the United Kingdom to prevent lead from entering into drinking water. Phosphate is naturally present in food and is a common additive to beverages. In fact, you would have to drink 104 glasses of tap water to match the phosphorus in one banana.​​ ​

Customers undergoing dialysis or who have other kidney concerns can be impacted by phosphorous levels. You may wish to contact your doctor to discuss the orthophosphate addition and if it will have an affect on any health concerns.

Lead is harmful to health, especially in children and pregnant women. Adding orthophosphate to water treatment is an important step to mitigate other health problems from exposure to lead.

Is there a difference between orthophosphate and phosphate?
Orthophosphate is a member of the phosphate family. Orthophosphates are small molecules, formed from the smallest and most basic form of phosphorus and are added to processed foods and naturally present in many foods. ​
Do I need to do anything after orthophosphate is added?
Residential customers can continue to use the water as they normally would. Customers will not notice any change to the taste or quality of their water and it will remain safe to drink. ​
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How will the addition of orthophosphate impact backyard water features and aquariums?
The impact on backyard water features and aquariums will be minimal. Adding orthophosphate may slightly increase algae growth, meaning water and aquarium gravel and glass may need to be cleaned more frequently. Adding live plants to water features and aquariums may also help with nutrient uptake in aquariums. ​
Will orthophosphate impact the environment?

We are taking a number of steps to ensure we’re protecting the environment. Orthophosphate will be effectively removed at our wastewater treatment plants during the treatment process. We’ve also consulted with our regional customers as well to ensure they are prepared to remove orthophosphate during their wastewater treatment processes as well.

We will continue to monitor our progress for removing orthophosphate at our wastewater treatment plants once it is added in early 2023. ​

Will orthophosphate be removed from the water treatment process at some point?

No, once a lead inhibitor like orthophosphate is added to the water treatment process, it must be used continuously to ensure that lead pipes and fixtures do not release lead. ​

Can orthophosphate be removed from drinking water?

Using a reverse osmosis system is an option for residents who wish to remove orthophosphate from drinking water.​​

More information: 

If you have any questions regarding the orthophosphate treatment process, email orthophosphate@epcor.com​.​​


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