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Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
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EPCOR is committed to ensuring that we protect both your safety and the safety of our workers. When we conduct lead line replacement activities, our crews will maintain a safe physical distance and wear proper PPE at all times.
As part of our enhanced Lead Mitigation Program, we have identified homes based on our sampling data that are priority lead service line replacements in Edmonton. The Lead Service Line Replacement Program was approved by City Council and City Administration in July 2019 and will remove priority lead lines throughout the city free of charge. The lead service line program along with the addition of orthophosphate will help us to proactively meet the new Health Canada Guideline and ensure compliance testing at the customer's tap.
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Timeline: 2 hours
Timeline: 1 to 3 hours
Timeline: 1 to 3 days
Timeline: 1 day
Lead is a naturally occurring metal. In the past it was used in many different ways, but we now know it can be a health concern. Since 1960, Health Canada has put forward many studies and reports showing the health effects of lead and has set a minimum acceptable concentration of lead in the home. We agree with Health Canada's report and are working to remove lead service lines in Edmonton. Today, the preferred materials for water lines are copper and polyethylene pipes. A service line provides your home with water and connects your home to the City's distribution system.
The pipe that connects your property's plumbing to the water main in the street is called a service line. The EPCOR portion of the service line runs from the water main under the street or alley to the property line, and the homeowner portion of the service line runs from the property line to the water meter in your home.