If a power service line is crossing your property from an EPCOR power pole, please contact EPCOR's Customer Engineering Services at
(780) 412-3128 or
CES@epcor.com to inquire about an overhead service line relocation. In your request, please indicate whether or not you are asking to have the power service line to your or your neighbour's relocated.
Once we receive your request, we will look at all available options to relocate the service line. Please note these options may require infrastructure upgrades in the alley/street. If infrastructure upgrades are required, a minimum 16 week lead time will be required to have the overhead power line safely relocated according to EPCOR Standards.
If the service power line you are requesting be moved is
the service line to your property, you have the following options:
- Relocating the service access point on your home or garage which may include raising the connection point for the power service line.
- If you are relocating your power service temporarily onto a pole that you or your contractor has installed, you are required to obtain a temporary power service permit with the City of Edmonton. Once construction is complete, power service can be installed onto the new/renovated building as a permanent service.
Note: Depending on site logistics, you may be able to relocate power service during the framing stage of the build. Please discuss this with your contractor(s).
Note: There may be costs associated with the relocation of EPCOR assets.