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We provide electricity for Collingwood, Stayner, Creemore and a portion of Blue Mountains (formerly Thornbury). We also bill you for water and sewer services on behalf of the Town of Collingwood. Contact your local municipality if you require water/sewer services in Stayner, Creemore or Blue Mountains.

When opening or making changes to your services, please give us 3 days advance notice. Advance notice ensures your move is completed in a timely manner.

Starting or moving services

If you are opening your first EPCOR account or already have an account with us and are moving to a new, resale or rental home, follow the below steps to start services:

  1. Download the Electrical Energy and/or Water Services Contract Application Form.
  2. Once form is saved on your computer, open and fill out application. Once complete, save form to your computer.
  3. Email the completed form to moves.ontario@epcor.com, or bring the completed form in person to our office at 43 Steward Road, Collingwood, Ontario.
  4. If notification from your lawyer is required to complete your request, please get them to contact us at the above phone number or email or fax us at (705) 445-8267.

It may take up to 8 weeks to receive your first bill. A setup fee will be applied.

Make your payments hassle-free by signing up for automatic withdrawal.

Closing services

If you are moving out of our distribution area and want to end services, fill out the Final Read Request Form.

Rental properties

Please note we may require a $200 deposit for residential customers unless a credit letter from a previous utility company or a letter of low income from an Ontario Disability Support Program worker can be provided.  We accept cheque, cash or debit in the office.

Landlords

When your tenant vacates the property, the account will automatically be put back into your name if we are not informed otherwise. If you have a new renter moving in, please advise them to contact our office.