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Terms and Conditions of service​

Below you will find the Terms and Conditions for EPCOR Regulated Rate and Defaul​t Supply customers.​ ​​Please read our terms and conditions carefully. I​f you don’t find what you’re looking for, please contact us at 310-4300 (toll-free in Alberta), or 1-800-667-2345 Toll-free (outside of Alberta).​​​​​​​

Distribution Connection Service

The Distribution Connection Service (DCS) Terms and Conditions form part of EPCOR Distribution and Transmission Inc.'s (EDTI) Tariff and establish the relationship between EDTI and its customers including load customers and generating customers.

Distribution Access Service

The Distribution Access Service (DAS) Terms and Conditions form part of EPCOR Distribution and Transmission Inc.'s (EDTI) Tariff and establish the relationship between EDTI and Retailers.