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Account & Billing

Welcome to EPCOR

Helpful Information for Rio Verde Customers

Manage Your Account Online

Manage Your Account Online

Manage Your Account Anytime, Anywhere

How to Transfer EPCOR Services When Moving

Paying Your Bill

How to Pay Your Bill Automatic Withdrawal Paperless Billing About Our Payment Plans How Deposits Work Billing Resolutions Ontario Electricity Support Program Credit Card Payments Assistance Programs

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

ebill

Natural Gas Transition

New River & Desert Hills Water Filling Station

Rates and Tariffs

Welcome to EPCOR

Products & Services

Water

Water Sign Up and Disconnect Water Sign Up Rates, Terms and Conditions Rates and Tariffs Rate Cases Delivering Water to You Water Quality Rate Applications Commercial Property Water Services Water Service for New Developments Landlord Information Rates, Terms and Conditions Water Service for New Homes and Developments Cross Connection Control Helpful Tips and Information Water Transmission and the 130 Pipeline Water Main Cleaning (Flushing) High Water Usage Join the EPCOR Community Advisory Panel

Drainage

Flood Mitigation Flooding & Flood Prevention About Stormwater Facilities Rates, Terms and Conditions Service for New Developments Surface Drainage Problems Manhole Cover & Catch Basin Concerns Information About Claims

Power

Power Sign Up Starting, Moving and Closing Services Service Connections Supply Mix Data Electricity Distributor Scorecard Know the Difference: Time of Use vs. Electricity Retailers Getting Started with the Regulated Rate Option Rates, Fees and Tariffs Rates Time of Use Pricing Terms and Conditions Default Supply Landlord Information Services We Provide Code of Conduct Conditions of Service Joint Use Application Form Power Connection for Builders and Developers Generating Your Own Energy High Voltage Testing

Infrastructure

Projects in Your Area EPCOR Technologies Water Solutions Regina Wastewater Treatment Plant Project Southern Bruce Natural Gas Distribution Project

Encor by EPCOR for Your Home

Encor Energy Plans Green Tips, Tricks and Gadgets Build Your Energy Plan Understanding Encor Rates and Your Plan Keep It Easy. Make the Switch. How to Renew Your Contract Encor Bill Payment Options and Breakdown Chirp Green Energy How to Transfer your Encor Services when Moving

Encor by EPCOR for Your Business

About Our Commercial Energy Plans Choose a Commercial Energy Plan Talk to One of Our Local Energy Experts About This Offer

Natural Gas

Why Choose Natural Gas Sign Up Details Service Line Installation Terms and Conditions Rebates and Programs Rates and Tariffs Excess Flow Valves Requesting Natural Gas Service Connections Calculate Your Natural Gas Savings Federal Carbon Charge Sign Up for Updates

Outages

Power Outages

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Water Outages

Current Water Outages and Alerts Current Water Outages Current Water Outages Preparing for Water Outages How We Respond When the Water Goes Off Main Causes of Water Outages Preventing Frozen Pipes

Wastewater Outages

Learn & Explore

Value of Water

Why Your Water System Matters Are We Running Out Of Water? Conservation Tips How Your Money Gets Spent Investing in You We're More Efficient Than You Think What We're Doing To Help Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey Bringing Water to You Technology and Your Water Bringing Value to You

Understanding Wastewater

Beyond The Drain: Understanding Your Wastewater System What Is Wastewater How Wastewater Gets Treated Think Before You Flush Investing In You

Efficiency & Conservation

Energy Programs

How It Works

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Our Stories

Safety

About Our Drainage System

Repairs & Damages Storm Sewers Sanitary Sewers Combined Sewer System Sewer Pumps

North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High

Teacher Resources and Plant Tours

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Fats, Oils & Grease: Store It, Dont Pour It

About EPCOR

Careers

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Who We Are and What We Do

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Customer Newsletters Customer Notices Update on Johnson Utilities in Arizona

Community Investment

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Working With EPCOR

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Contact

Emergencies

Power310-9473
Strathmore

Water(403) 934-9440

Natural Gas1-800-511-3447
Strathmore

Power Customer Service

Phone (in Alberta only): 310-4300
Toll-Free (ouside of Alberta): 1-800-667-2345

Hours of operation and mailing address

Water Customer Service

Phone (403) 934-9440
Fax (403) 934-0085

Hours of operation and mailing address

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Communities

Canada

United States

The Information on this Page Applies to:

Chesley, Ontario

Kincardine, Ontario

Lucknow, Ontario

Paisley, Ontario

Ripley, Ontario

Tiverton, Ontario

Interested in switching to natural gas?

We're working hard to bring natural gas to the communities of Chesley, Paisley, Inverhuron, Tiverton, Kincardine, Lurgan Beach, Point Clark, Ripley and Lucknow, as well as the Bruce Energy Centre.

We want to hear from you

Sign up for updates to learn more about the project and register to be among the first in your community to benefit from natural gas. We will provide you with project updates and contact you when we're ready to connect your home to the natural gas distribution system.

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Note about privacy

We respect your rights to privacy. Any personal information we collect about you — including your name, address, phone number and email address — will be used only in regard to the Southern Bruce Natural Gas Project. Read our Privacy Policy for more information.