Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
That perspective influences all the work we do with our infrastructure clients. It means we operate facilities, even when we don’t have an ownership stake in them, as though we do, to maximize the value of the asset over the long term.
When we build infrastructure we start with the end use in mind, by taking an integrated design build operations approach at the beginning of the design process. We then build for long term operation as our contracts are usually for decades of service. Like an owner who’s been operating for a long period of time, we take pride in the work we do and work with our clients to become neighbours of choice wherever we operate.
For more information, please contact:
Karim KassamVP Water Business DevelopmentPhone:
1 (877) 930-3337
We are well-versed in risk transfer initiatives and build solutions that reflect the amount of exposure you are comfortable bearing given your specific needs. You can transfer risk to us from project inception to ongoing operations in any of these areas:
We give you a single point of contact to manage all facets of the project. Specialized skill sets are needed for water and wastewater initiatives. We provide an experienced project manager responsible for keeping information flowing both ways, reporting regularly on all facets of the project and responding to your requests.
We stand behind our cost proposals, guaranteeing the project will be on time and on budget.
We provide a project cost factoring in the total lifecycle cost of the asset. Our cost includes:
We have worked with many different technology providers and always present independent, unbiased recommendations that cost-effectively and appropriately fit your application.
These solutions factor in:
Because our history is in operations, we bring a unique perspective to operating pilot projects.
We don’t manufacture technology for water and wastewater treatment so we don’t have a bias in recommending our own technology on a project.
Also, as an operator accustomed to long-term operations, we provide corrective, preventative and sustaining recommendations that support the best long-term solution.
We work with you to create the best deal model given your specific requirement.
We manage the project's long-term operation and maintenance of the facility. You own the asset but we are contracted to provide corrective, preventative and sustaining asset management throughout the lifecycle to optimize the operations and lengthen the life of the asset over the long term.
You can divert capital expenses to other projects. In a DBFO model, we provide financing for large water and wastewater infrastructure projects, offering you maximum risk transfer and flexibility.
We own and operate the asset, taking on all operational risk for you.
We develop a set of proactive plans to keep all facilities running optimally throughout their lifecycle, including:
Our water and wastewater experts oversee environmental sampling, analysis and remote computer monitoring and ensure we meet high standards. A senior team of experts help diagnose problems before they occur.
We also provide customers with monthly reports on key performance indicators to continuously track performance. We compile and submit reports to regulating bodies in a timely fashion.
We have the expertise to effectively operate and maintain your facility. Working closely with you, where appropriate, we will train, retain and hire qualified local operators. Some benefits to working with us include:
We have a long history of partnership and investment in communities where we operate. In fact, an integral part of our operational philosophy is to become the neighbour of choice. We work to engage stakeholders, promote sustainability and address the needs of the communities where we operate.