Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Work performed by EPCOR has been designated by the Province as an Essential Service and this includes our construction projects. While
we've suspended some in-person services to protect our teams and customers, we remain hard at work. Social distancing, appropriate hygiene and modified approaches to our work have been added to our safety protocols.
We intend to move ahead with this project. However, we recognize the changing impacts from COVID-19 may create challenges in how we execute our projects.
A public information session was planned to be held prior to construction mobilization, but due to social distancing protocols we're unable to host this event.
We understand you may have questions about this information, so please feel free to contact us.
Ph: (780) 509-8080Email:
While we try to minimize disruptions during our project work, there are some things that may affect you throughout the project, like traffic impacts and sidewalk closures.
You can expect to experience typical construction activities during this work. Here are the details about what you can expect during construction.
We'll be constructing 2 dry ponds, as well as performing sewer upgrades. We anticipate this work to start July 2020 and be complete by the end of October 2020. Have a closer look at a more detailed project timeline.
Learn more about the work we're doing during this project and why we need to do it.