Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
EPCOR is closely monitoring our work related to the COVID-19 pandemic. Protocols are in place to protect the health of customers and our employees and teams while they perform essential work. We ask homeowners to please keep a safe two-metre distance from our crews.
We understand you may have questions about this information, so please feel free to contact us.
Ph: (780) 509-8080Email:
While we try to minimize disruptions during our project work, there are some things that may affect you throughout the project, like traffic impacts and sidewalk closures.
You can expect to experience typical construction activities during this work. Here are the details about what you can expect during construction.
About 60% of the construction for the overall project has been completed, including the Ermineskin Park dry pond and the sewer upgrades in both Ermineskin and Steinhauer. The Steinhauer dry pond construction is currently underway.
Learn more about the work we're doing during this project and why we need to do it.