Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
EPCOR is closely monitoring our work related to the COVID-19 pandemic. Protocols are in place to protect the health of customers and our employees and teams while they perform essential work. We ask homeowners to please keep a safe two-metre distance from our crews.
The Steinhauer and Ermineskin Flood Mitigation Project was initiated with the objective of reducing the risk of flooding during high-intensity, low-frequency rainfall events. The selected concept includes two dry ponds: one in Steinhauer Park and one in Ermineskin Park, as well as performing various sewer upgrades located in several areas of both neighbourhoods.
About 60% of the construction for the overall project was completed in 2020, including the Ermineskin Park dry pond and the sewer upgrades in both Ermineskin and Steinhauer. The full benefits of the project will not be achieved until the Steinhauer Park dry pond, the remaining sewer upgrades (dry pond connections), and the storm system is fully operational in 2021.
The excavation of the dry pond in Steinhauer Park began on May 25, 2021. The next phase of work will be the installation of the underground infrastructure to connect the dry pond in Steinhauer Park to the storm drainage system.
While we try to minimize disruptions during our project work, there are some things that may affect you throughout the project, like traffic impacts and sidewalk closures.
You can expect to experience typical construction activities during this work. Here are the details about what you can expect during construction.
About 60% of the construction for the overall project has been completed. Have a closer look at a more detailed project timeline.
Learn more about the work we're doing during this project and why we need to do it.
We understand you may have questions about this information, so please feel free to contact us.
Ph: (780) 509-8080Email: