Phone (in Alberta only):
310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
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We are planning alterations to the perimeter fence surrounding the Rossdale Water Treatment Plant and the Rossdale and Bellamy substations.
We believe in listening to and engaging stakeholders. Community input and involvement is an important part of our decision-making and we can to hear what you think about our initiatives.
These alterations are necessary to accommodate future land use in the area and maintain a safe site. As part of this project we will also be removing the existing guardhouse and constructing a new guardhouse in a different location to monitor access into the Rossdale Water Treatment Plant.
If all necessary approvals are received we plan to begin work constructing the new guardhouse and fence in the fall of 2016 and expect construction to be finished in the summer of 2017.
In fall of 2017 EPCOR will apply to the Alberta Utilities Commission (AUC) for approval to alter the fence surrounding the Rossdale and Bellamy substations, including replacing a segment of the chain link fence with black chain link fence. If approved, the work will be completed in 2019.
The work will create typical noise associated with construction. We will take measurements to ensurewe comply with the City of Edmonton's Community Standards Bylaw for Noise Control. If it is necessary to temporarily exceed acceptable noise levels, we will work with the City of Edmonton to obtain the necessary permits.
We anticipate our hours of work for this project to be Monday to Friday from 7:00 a.m. to 5:00 p.m.; however, occasional evening and weekend work may be required.
No public road or trail closures are expected as part of this project.
We will work with archaeology experts for any ground disturbance work that occurs on this project as directed by Alberta Culture. All work areas disturbed by construction will be restored.
All work areas will be safe and secure. All construction activities will be in accordance with the City of Edmonton bylaws, occupational health and safety requirements, as well as EPCOR's health, safety and environmental procedures and guidelines.
The AUC is an independent, quasi-judicial agency of the province of Alberta. The AUC is responsible to ensure that the delivery of Alberta's utility service takes place in the public interest. The AUC must approve this project before upgrades to the system can begin. For more information about how you can participate in the process, please visit the AUC website.
For more information about the regulatory process and how you can participate, please contact:
Alberta Utilities Commission (AUC)Toll-free: 310-0000 Phone:
(780) 427-4903AUC booklet: Public involvement in a proposed utility development