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​Your D&T Bill Charges Explained

When energy rates are this low, other fees can start to look big. We want to help you decode your bill and understand your energy contribution. That starts with the Distribution and Transmission (D&T) System that helps us grow and sustain reliable energy in Alberta communities.

A well-maintained energy grid means watching the big game with no outages, cooling down on hot summer days and receiving excellent customer service when you need it most. Here's how.

I'm looking at my bill: please tell me what I'm seeing

You're probably seeing a list of charges, which can be broken down into two main components:

  • The Energy Charge reflects the power and natural gas you consume.
  • The Administration, Transmission and Distribution Charges reflect the cost of delivering that energy to you.
    • On your gas bill, these will be called Delivery Charges.

Administration, Transmission and Delivery Charges are regulated and approved by the Alberta Utilities Commission (AUC). Every Albertan pays them – even those who don't consume energy from the grid. These charges ensure the continued maintenance and upgrading of the grid infrastructure that was originally financed by our parents and grandparents. Learn more about retailer charges for power or natural gas on the AUC website.

So, what do these charges actually pay for?

Specifically, the charges you see on your bill cover the costs for your power and natural gas distribution and transmission company to ensure:

  • The maintenance of power and gas lines so you get reliable and uninterrupted service to brand new and mature neighborhoods.
  • Crews can quickly and safely respond to outages to get you back up and running.
  • Regular upgrades to the grid, which open a world of possibilities to invest in renewable energy and improve the reliability of power and gas services.
  • The installation and readings of your home utility meter.

Why the breakdown of fees?

Let's compare your energy costs to another household expense: groceries. Your grocery bill displays the cost of each item you purchased, GST, and any deposit fees that apply. That's it. What you don't see detailed on your grocery bill is what goes into calculating each item's shelf price: the cost of production, packaging, labels, distribution, wages and more.

At first glance, your energy bill appears more complex. This is because Alberta energy providers are required to separate and display each individual fee on your utility bill instead of lumping them together. The end result is a bill that shows your monthly consumption plus all of the "behind the scenes" D&T costs of installing, delivering and maintaining your energy.

With continued maintenance, our existing utility grid will serve us all for years to come, bringing us heat on our coldest days, light on our darkest nights and energy for everything in between.

Learn more about understanding your bill from the Utilities Consumer Advocate (UCA) and discover how we're regulated and our rates are approved on the Alberta Utilities Commission website.

​Explore Encor by EPCOR

Once you've chosen a plan that meets your needs, here's a breakdown of the rates and fees you'll see on your monthly bill.

Rates and Fees

You may have heard about changes coming your way. Learn more about what this means for you.

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About fair competition

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).