Other contact information
The Information on this Page Applies to:
Floating or fixed? Choosing the best rate starts with knowing more about your options.
A fixed rate is a stable rate option that provides predictability throughout the term of your plan. While the market fluctuates, your price remains constant. Because your consumption varies from month to month, your energy charge will too. However, your unit price won't.
Fixed rates are
ideal if you want to minimize changes/fluctuations in your energy charges from month to month. But because future prices and consumption are unknown, extra risk margin is built into fixed rates to
cover retailer costs.
A floating rate is based on market prices, so the rate for a month is determined after the month has passed. So while the billing will come in a bit later, all the same benefits of Encor apply. With our floating plans, you always pay the market rate.
Since you're following the rise and fall of the market,
bill will change month to month. But
we offer price cap protection on
floating power plans so you'll never pay more than 9.99¢ per kWh, even if the market rises above.
With Alberta's energy prices at the lowest they've been in years, yours can be too.
Floating power rates are typically lower than the fixed rate and Regulated Rate Option (RRO) because there aren't any risk margins built into its prices. Plus, you're protected from extremely high price spikes with the power plan protection cap of 9.99¢/kWh.
Floating natural gas rates are also lower than the fixed rate, and for the past year and a half have tracked very closely with the default rates; in the past, it's been slightly above, and slightly below, the default price depending on the month.
Several factors can influence market prices. And while these can't be predicted, we guard you from these occasional power price spikes. Looking at historical rates, you'll see that 9.99¢/kWh is much higher than typical floating rates, but it
gives you protection from price uncertainty if the market price happens to rise above it.
Switch to any Encor or EPCOR product
without penalty, anytime.
Since the summer of 2015, our floating electricity rates have almost always been lower than the RRO. Since there's no guarantee that these rates will consistently remain below the RRO rate, you can always switch your floating plan to the RRO or a fixed rate plan if prices rise.
100% Carefree. Ready to get started with Encor? Build the perfect plan for all your beautiful moments.
Some folks like to look back to see forward. Check out historical rates to see how electricity rates have changed over the years.
A little gas from the past. Check out historical rates to see how gas rates have changed over the years.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit
ucahelps.alberta.ca or call
310-4822 (toll free in Alberta).