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​Get a $125 VISA gift card when you sign up for a 5-year power and natural gas plan.* Now that's something to smile about!

Go ahead, treat yourself.

Whether you choose fixed or floating, a bundled 5-year energy plan offers the added convenience of one easy bill. Plus, you can opt in for automatic payments, go paperless with our ebill service and manage your account online 24/7.

*While supplies last

Get your $125 VISA Gift Card

Sign up now


See how we stack up against the competition.

5-year fixed rates*

​Fixed Power ​Fixed Gas
Encor by EPCOR ​6.19¢/kWh ​$4.19/GJ
​ENMAX Energy ​6.59¢/kWh ​$4.89/GJ
​Just Energy ​6.69¢/kWh ​$4.19/GJ
​ATCOenergy ​6.19¢/kWh ​$4.19/GJ

 

*Power and natural gas rates as of May 2018, based on 5-year plans.

 

Life with ENCOR has it's perks

 

 

 

Did you know that all of our customers* have been automatically entered to win one of 100 $125 VISA gift cards? Itʼs our way of saying "Thank You!" for being a friend. View full contest details.

As an Encor by EPCOR customer, youʼre eligible to win VIP perks year-round. Last year, loads of our lucky customers enjoyed VIP treatment at EPCOR RiverFest, PBR Global Cup in Edmonton and the PBR World Finals in New York. You could be next.

* Must be a residential customer to qualify.
As of May 31, 2018.

Get your $125 VISA Gift Card

Sign up now


​We're local.
You're local.


When you call us, you'll speak to an energy expert at our Alberta-based call center who understands what it means to live in a prairie province.

​We'll break up with
your current provider.


When you sign up with us, we'll save you the headache of having to cancel services with your current provider by making the switch for you.

​No pressure or penalties. Just a carefree energy plan.


We're here to help you choose the right home energy plan for you. If you change your mind after signing up, you can cancel or switch anytime. Penalty-free.

​Don't take our word for it - here's what our customers have to say.


"It was very easy to sign up. They were very polite and friendly. There are a lot of options and I'm happy with the option I have chosen. It has been a great experience, no concerns whatsoever."

– Rajesh S.


​"My needs are being perfectly well met and am very happy with being an Encor customer.  Everyone is very courteous, polite, informative and willing to help me which is great."

– Lavona C.


​"Moving to Alberta was a stressful experience, but when picking our energy supplier, Encor made it easy to understand and really helped ease our anxiety. The process was very smooth and I'm very happy with the service."

– Valerie B.

Get your $125 VISA Gift Card

Sign up now


​FAQs

What's the easiest way to switch energy plans?

​With a quick call to our Alberta-based call center, you can switch to a different power or natural gas plan. You can also sign up or switch plans online.

How long does it take to sign up?
​Within 10-15 minutes, you'll be set up and ready to go with Encor by EPCOR services!
What do I need to sign up?

​Signing up for a carefree home energy plan with Encor has never been easier. Here's what you'll need to sign up online or over the phone with the help of one of our experts:

  • Your contact details, including your email address
  • Your service address
  • Your site identification number (if you know it)
  • Your billing address
What if I don't have all of my information (e.g. service address, site ID number, etc.)?
​Don't sweat it! Our team can help you through the process by locating that information for you.
How long after signing up does it take to receive services?

After signing up, you can expect to receive services within 3 business days.

In a rush? For a small fee, you can receive services the next business day.

Will you match the rates of your competitors?

​We'll do our best to match the rates and promotions offered by our competitors. Call us today at 310-4300 to learn more.

Can I pay my energy bill online?
​Yes! Register for free with epost by Canada Post and you'll be able to receive, store and pay your bills all in one place online.
What charges can I expect to see on my monthly bill?

​Your energy charges are only one portion of your total bill. Here's what else you can expect to see on your bill:

  • A $7 per month Administration fee to cover the costs of customer service and billing so we can continue to serve you better.
  • Distribution and Transmission charges (on your gas bill, these will be called Delivery Charges) that help us respond quickly and safely in the event of a power outage, as well as help us maintain power and gas lines.
  • As of January 2017, you'll see a separate line item on your natural gas bill for the carbon levy.
  • When necessary, taxes will be applied to your bill.
What's the difference between Encor and EPCOR?
​We're both part of the same family and share the same values but here's how we differ:
  • For starters, EPCOR is the parent company and offers the regulated retail offering (RRO) for electricity.
  • Encor by EPCOR is the competitive retailer for EPCOR and offers a variety of products.

Whether you sign up with Encor by EPCOR or the EPCOR RRO, you can rest assured that our carefree home energy plans will take care of all your energy needs.

 


About fair competition

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). Some offers, in whole or in part, may not be available in gas co-ops, municipally owned utilities, and some Rural Electrification Associations.