Current Outages & Alerts

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Contact

Emergencies

Power(780) 412-4500
Edmonton

Water(780) 412-6800

Drainage311

Natural Gas1-800-511-3447
Edmonton

Customer Service

Manage your account online: Log in

Phone (in Alberta only): 310-4300
Toll-Free (outside of Alberta): 1-800-667-2345

Other contact information

Hours of Operation

Monday to Friday 8 a.m. - 7 p.m.
Saturday 8 a.m. - 4:30 p.m.
Sunday & Stat Holidays Closed

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Report a water outage

When water goes out, we're working to restore water as quickly and as safely as possible. Please report any outages or other water trouble in Edmonton to (780) 412-6800, 24 hours a day, 7 days a week.

Current Water Outages and Alerts

Report a water outage

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Current Water Outages and Alerts

Report a water outage

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