Current Outages & Alerts

body { overflow: auto; } .no-script-section { margin: 20px; clear: both; overflow: hidden; } .no-script-section h2 { margin-bottom: 10px; } .no-script-section .sub-section { display: inline-block; margin: 0 25px 25px 0; vertical-align: top; } .navigation a { display: block; } .navigation .children { margin-left: 15px; } .contactinfo .pull-right { float: none; margin-left: 10px; }

Sorry your browser does not support JavaScript or has JavaScript disabled

How to enable JavaScript

Navigation

Account & Billing

Welcome to EPCOR Water

Manage Your Account Online

Paying Your Bill

Low Income Program Paperless Billing How Deposits Work Billing Disputes Automatic Withdrawal How to Pay Your Bill

Manage Your Account Online

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

ebill

Products & Services

Water

Water Sign Up and Disconnect Water Sign Up Rates, Terms and Conditions Rates and Tariffs Rate Cases Delivering Water to You Rate Applications Water Quality Commercial Property Water Services Water Service for New Developments Landlord Information Rates, Terms and Conditions Helpful Tips and Information Water Transmission and the 130 Pipeline Water Service for New Homes and Developments Water Community Advisory Panel Water Main Cleaning (Flushing) Cross Connection Control High Water Usage

Power

Power Sign Up Getting Started with the Regulated Rate Option Rates, Fees and Tariffs Terms and Conditions Default Supply Landlord Information Power Connection for Builders and Developers High Voltage Testing Code of Conduct Generating Your Own Energy Services We Provide

Encor by EPCOR

Build Your Energy Plan About Our Energy Plans Encor Energy Plans Understanding Encor Rates and Your Plan Green Tips, Tricks and Gadgets Chirp Green Energy PBR Global Cup VIP Contest

Infrastructure

Projects in Your Area EPCOR Technologies Water Solutions Regina Wastewater Treatment Plant Project

Drainage

Drainage Rates Flooding & Flood Prevention Service Connections for New Developments Stormwater Stormwater Management Lakes Surface Drainage Problems Manhole Cover & Catch Basin Concerns Flood Mitigation

Outages

Power Outages

Current Power Outages Preparing for Power Outages Main Causes of Power Outages Tree Pruning and Power Outages Power Interruptions and Your Business How We Respond When the Power Goes Out How to Operate Your Breaker Panel

Water Outages

Current Water Outages and Alerts Current Water Outages Current Water Outages Preparing for Water Outages How We Respond When the Water Goes Off Main Causes of Water Outages Preventing Frozen Pipes

Report a Street Light Outage

Wastewater Outages

Learn & Explore

Value of Water

Why Your Water System Matters Are We Running Out Of Water? Conservation Tips How Your Money Gets Spent Investing in You We're More Efficient Than You Think What We're Doing To Help Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey Bringing Water to You Technology and Your Water Bringing Value to You

Understanding Wastewater

Beyond The Drain: Understanding Your Wastewater System What Is Wastewater How Wastewater Gets Treated Think Before You Flush Investing In You

Efficiency & Conservation

How It Works

Meters

Our Stories

Safety

About Our Drainage System

Repairs & Damages Storm Sewers Sanitary Sewers Combined Sewer System Sewer Pumps

North Saskatchewan River

EPCOR RiverFest 5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High

Teacher Resources

Drainage Education Power & Water Education

Fats, Oils & Grease: Store It, Dont Pour It

About EPCOR

Careers

Job Search Why Work At EPCOR Students and Recent Graduates Application Tips and Profile Setup Types of Careers

Who We Are and What We Do

Where We Operate Board of Directors Leadership Team Mission, Vision and Values Financial Information Awards and Recognition Corporate Governance History How We Do Business Operating Companies

News & Announcements

Customer Newsletters Customer Notices

Community Investment

Charitable Donations Sponsorships and In-Kind Donations Our Partners United Way Volunteering

Working With EPCOR

Contractors & Suppliers Electricity Retailers

Contact

Emergencies

Power(780) 412-4500
Edmonton

Water(780) 412-6800

Drainage311

Natural Gas1-800-511-3447
Edmonton

Customer Service

Phone (in Alberta only): 310-4300
Toll-Free (ouside of Alberta): 1-800-667-2345

Other contact information

Hours of Operation

Monday to Friday 8 a.m. - 7 p.m.
Saturday 8 a.m. - 4:30 p.m.
Sunday & Stat Holidays Closed

Communities

Canada

United States

Report a water outage

When water goes out, we're working to restore water as quickly and as safely as possible. Please report any outages or other water trouble in Edmonton to (780) 412-6800, 24 hours a day, 7 days a week.

Current Water Outages and Alerts

Report a water outage

Map legend

{{settings.WpTitle}}

Current Water Outages and Alerts

Report a water outage

​Map legend

{{settings.WpTitle}}

{{settings.Title}}

Map legend