Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Due to a combination of the increasingly hot temperatures and constraints with pumping systems, customers may be experiencing water pressure issues in some areas of the city.
To help manage water pressures, we are asking the public located from Whitemud Drive and south, and from Calgary Trail to the east end boundary to eliminate any non-essential water use between the hours of 6 p.m. – 10 p.m. Non-essential water use includes doing laundry; watering lawns, gardens, trees or shrubs; washing cars or driveways; or filling jacuzzis, hot tubs or swimming pools. Wise water use is also recommended.
Check our map to get more information about Edmonton water outages in your area. Whether it's a planned water outage, a water main break or other water line problems we have up to date information for you, 24 hours a day, 7 days a week. The status of current EPCOR outages will be updated as additional details of EPCOR water trouble become available. Please check back regularly for updates on the cause of your water outage and estimated time until your water is fixed and restored to your home or business.
Prepare for water outages
How we fix water outages
If you're experiencing a power outage, view current power outages on our power outages page. You can also sign up for power outage alerts.