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Phone: (705) 445-1800 option 7
Customer Service
Phone: (705) 445-1800Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Other contact information
Ph: (705) 445-1800Email: customercare.ontario@epcor.com
Trees or other vegetation sometimes grow too close to power lines or equipment, creating a challenge in providing safe and reliable service.
Our tree trimming initiative is intended to help protect the public, protect property and maintain electric reliability around our overhead distribution infrastructure. Throughout the summer, our team trims trees that are located near power lines and prunes them on a regular basis.
Our electrical equipment transports high voltages of electricity. Contact with trees or shrubs can result in fires.
Many service outages and interruptions are caused by tree limbs falling into power lines, causing damage to wires, short circuits and other problems. This danger can be avoided by not planting tall trees under or near electric wires, and by routine tree trimming.
You can help by ensuring trees of the right type and size are planted around your home. Contact our representatives for guidelines on the types of trees to plant around your home to keep them safe and healthy around power lines.