Power Safety - What To Do In An Emergency | EPCOR

Skip ribbon commands

Skip to main content

body { overflow: auto; opacity: 1 !important; } .no-script-section { margin: 20px; clear: both; overflow: hidden; } .no-script-section h2 { margin-bottom: 10px; } .no-script-section .sub-section { display: inline-block; margin: 0 25px 25px 0; vertical-align: top; } .navigation a { display: block; } .navigation .children { margin-left: 15px; } .contactinfo .pull-right { float: none; margin-left: 10px; }

Sorry your browser does not support JavaScript or has JavaScript disabled

How to enable JavaScript

Navigation

Account & Billing

Paying Your Bill

How to Pay Your Bill Set up Automatic Bill Payments Billing Resolutions and Support Financial Support Resources

Manage Your Account Online

Understanding Your Bill

Rates Know the Difference: Time of Use and Ultra-Low Overnight vs. Electricity Retailers Time of Use and Ultra Low Overnight Pricing Switching from Time-of-Use to Tiered or Ultra-Low Overnight Prices

Rate Applications

Opening, Moving or Ending Services

Final Read Request Form

Green Button

Protect Yourself from Consumer Scams

Products & Services

Power

Service Connections Supply Mix Data Electricity Distributor Scorecard Conditions of Service Joint Use Application Form Generating Your Own Energy High Voltage Testing Services High Voltage Test Facility

Infrastructure

Projects in Your Area Natural Gas Construction

Infrastructure Development

EPCOR Technologies Inc. Infrastructure Partnering Solutions

Electric Vehicle Charging Station Funding Program

Outages & Safety

Outages

Current Outages and Alerts How We Respond to Outages Outage Preparedness and Prevention After an Outage

Safety

Safety at Home Safety at Work

What to Do in an Emergency

Power Line & Equipment Contacts

Learn & Explore

Efficiency & Conservation

Inside Your Home Energy Programs

How It Works

Meters

Seasonal Home Maintenance

About EPCOR

Careers

Job Search Working at EPCOR Application Tips and Profile Setup EPCOR Career Fields Students and Recent Graduates EPCOR Jobs in Texas

News & Announcements

Customer Notices Our Response To COVID-19: For Canadian Customers Our Stories

Community Investment

Charitable Donations Sponsorships in Edmonton Our Partners Volunteering Sponsorships Outside of Edmonton

Working With EPCOR

Contractors & Suppliers Bidding Opportunities

Who We Are and What We Do

About Our Company Vision, Values and Purpose Corporate Governance Environment and Climate Change Health and Safety Community Engagement and Support Our People Serving Our Customers Sustainability Reporting The Long-Term Plan

Contact

Emergencies

After-Hours Emergencies

Phone: (705) 445-1800 option 7

Customer Service

Phone: (705) 445-1800
Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.

Other contact information

Communities

Canada

Alberta
1. Canmore
2. Chestermere
3. Edmonton
4. Kananaskis
5. Strathmore
British Columbia
1. French Creek
Ontario
1. Aylmer
2. Collingwood
3. Kincardine
Saskatchewan
1. Regina

United States

Arizona
New Mexico
Texas
1. Greater Northwest Houston
2. Metropolitan Austin Area

Power equipment can be dangerous

Learn how to be safe around downed power lines, substations, transformers and what to do if your vehicle hits power equipment.

Power equipment safety