Your responsibilities as a homeowner
Homeowners are responsible for any repairs required to the utility service cables (usually below ground) that start at the property line and run to the power meter. As a homeowner, you're also responsible for the power meter socket.
You also need to keep a minimum clearance space around all power equipment on your property. This includes all cables, lines, poles, and power boxes. Avoid planting trees and shrubs or building anything too close to the equipment.
When the power is out, our crews need to get to equipment quickly to get the power back on. If it takes time to find, or if we must do emergency landscaping to access it, it could cause delays for the entire neighbourhood. Make sure they can work quickly and safely by keeping the space clear and free of tripping hazards.