Phone: (780) 412-4500
Call us 24/7.
Always pay attention and obey warning signs posted by EPCOR on our electrical substations. Never enter the fenced in area of a substation as there is a high risk of injury.
Electrical facilities are dangerous. Entering or tampering with these assets can result in injury or death.
To help keep our crews and the public safe, please report any theft, damage, suspicious activity or unattended copper components to the police and/or by Power Trouble.
If your ball or Frisbee goes over the fence of a substation, contact Power Trouble for assistance.
If you see a gate open to a substation, stay out and report it to contact Power Trouble.
Transformers and streetlights
Transformers are large grey or green boxes found throughout Edmonton with warning signs. "Danger High Voltage" and "Danger Keep Out" reminds you not to play on or around them.
Contact Power Trouble if you see:
- A transformer with a door that is open or damaged
- Rusty, damaged or open doors on streetlights
- A streetlight out in your neighbourhood