Phone (in Alberta only):
310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Power lines may show no signs of being energized and can cause serious injury or death if you come in contact with one. Here's how to stay safe:
Phone: (780) 412-4500Call us 24/7.
Always pay attention and obey warning signs posted by EPCOR on our electrical substations. Never enter the fenced in area of a substation as there is a high risk of injury.
If your ball or Frisbee goes over the fence of a substation, contact Power Trouble for assistance.
If you see a gate open to a substation, stay out and report it to contact Power Trouble.
Transformers are large grey or green boxes found throughout Edmonton with warning signs. "Danger High Voltage" and "Danger Keep Out" reminds you not to play on or around them.
Contact Power Trouble if you see: