Phone: (780) 412-4500
Call us 24/7.
Always pay attention and obey warning signs posted by us on our electrical substations. Never enter the fenced in area of a substation as there is a high risk of injury.
Electrical facilities are dangerous. Entering or tampering with these assets can result in injury or death.
To help keep our crews and the public safe, please report any theft, damage, suspicious activity or unattended copper components to the police and/or our 24/7 emergency line at (780) 412-4500.
If your ball or Frisbee goes over the fence of a substation, contact our 24/7 emergency line at (780) 412-4500 for assistance.
If you see a gate open to a substation, stay out and report it to our 24/7 emergency line at (780) 412-4500.
Transformers are large grey or green boxes found throughout Edmonton. Transformers are sometimes referred to as a utility box or an electrical box. Transformers can contain a variety of different utility equipment. This equipment can be dangerous, which is why transformers typically have warning signs with messages like "Danger High Voltage" and "Danger Keep Out". Do not play on or around these transformers and keep others from playing on them.
Contact us at our 24/7 emergency line at (780) 412-4500 if you see:
- A transformer with a door that is open or damaged
- A vehicle hit a transformer (as this can cause a power outage)