Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Because the health of our water supply affects us today and tomorrow, we go above and beyond to protect the environment and ensure future generations have access to clean, safe water.
EnviroVista Champion status is awarded to organizations that promote environmental leadership and recognizes environmental excellence. This is a voluntary provincial program sponsored by Alberta Environment and Parks (AEP) Partners in Excellence initiative. EnviroVista provides unique regulatory status for Alberta industrial and manufacturing facilities, including municipal water operations.
Our Water Works system was granted EnviroVista Champion Status on June 1, 2011. In our stewardship agreement with the province, we
committed to a set of environmental initiatives that go above and beyond the typical approval-to-operate requirements for municipal water operations.
Many of these commitments are programs and activities we've had in place for a long time—it's simply how we operate. The Stewardship Agreement recognizes continuous improvements and commits us to maintaining certain performance levels going forward.
Why are we making these commitments? Because we know that continuing these programs are the right thing to do to continue to improve and protect the environment and public health.