-01%20(2)?ts=1751210044932&dpr=off)
Switch to a better rate in less than 10 minutes
Switching should be as easy as doing all the things you love.
If you haven’t actively chosen a competitive energy plan, chances are you’re on the Rate of Last Resort (RoLR) – the default regulated rate. It’s not your best option.
Encor by EPCOR offers the same energy you use today, but at a better price. Our fixed rate plan could save you over $275/year compared to the RoLR.*
Switching is easy.
How it works
1. Choose your plan: Pick between our fixed rate (steady monthly costs) or floating rate (market-based pricing).
Market tip: If affordability and steady monthly bills matter most to you, a fixed rate can help protect your budget from market swings. Floating rates can still work for those comfortable with ups and downs — The choice is up to you!
2. Enter code EASY: Get a $75 Mastercard Virtual® reward when you switch. (Delivered within up to 60 days after signup.) Prefer to switch by phone? Our energy experts are happy to help.
3. Bundle electricity and natural gas: One provider, one bill, more savings. Easy Peasy.
4. We’ll handle the switch: We will notify your current provider and ensure a smooth transition. No service interruptions.
5. Enjoy the perks: From gift cards to exclusive events, we love showing our appreciation.
Why Albertans choose Encor
- Quick and easy sign-up.
- Low admin fee means more savings.
- Change or cancel your plan any time at no cost.
- Easy online account management.
- Make your plan even more carefree with auto payment.
- Exclusive perks like Free Energy for a Year, gift cards, movie passes.
Ready to switch?
Use code EASY to get your $75 Mastercard Virtual® reward when you switch to Encor by EPCOR by May 31, 2026. You’ll receive your gift card up to 60 days after signup.
We've Got Answers (FAQs)
In Alberta, we have what's referred to as a deregulated electricity market, which means that you have the freedom to choose an energy retailer for your utilities.
Those who do not have a plan with a competitive retailer (like Encor) are automatically placed on the Rate of Last Resort (RoLR), formerly known as the Regulated Rate Option (RRO).
The RoLR replaces the fluctuating month-to-month RRO rate. It’s designed to give households stability, but it’s also considered a default or “last resort” rate. For some Albertans, EPCOR is the RoLR energy supply provider and the rate they receive is based on the fixed rate that has been reviewed and approved by the Alberta Utilities Commission. The average RoLR across Alberta from January 1, 2025 until December 31, 2026 is 12.03 cents/kWh.
Many Albertans are unaware that they have options to switch to a competitive plan that could offer more benefits, like lower rates and additional perks.
Many people don't know that they are on the RoLR, and don’t realize they could be getting the same energy at a lower rate by making the switch to Encor by EPCOR.
To confirm what rate you're on, look at your bill, you will see the terms “Rate of Last Resort” or “RoLR.”
Switching to Encor is easy! Sign up by calling us at 1-844-512-4241 and we’ll make all the arrangements for you.
Once you set up an account with us, you can make changes to your energy plan to meet your current needs or cancel at any time without penalty. Our customer service team of energy experts can answer all of your questions and help you understand your options. It's as easy as calling us at 310-4300 or visiting the My Account portal.
We’re glad you asked! EPCOR offers consumers two utility service options: Encor (the competitive rate option) and EPCOR Energy Alberta (the Regulated Rate Option or RRO). Although both energy retailers are part of the same parent company, Encor provides both fixed and floating rates (variable) for electricity and natural gas with plans that you’re not locked into and that you can cancel anytime without penalty.
To learn more about the difference between EPCOR and Encor, click here.
We pride ourselves on having one of the lowest administration fees amongst major utility providers.
You can find our current administration fee and energy rates here.
Whether you choose a Regulated or Competitive Retailer, your distribution company and the delivery portion of your energy bill won't change from one retailer to the next as it is based on the community you are in and the cost to service that area. You can learn more here.
*Based on January ROLR electricity rates posted on UCA website average of 12.03 cents/kWh, minus Encor’s April 2026 rate of 8.25 cents/kWh, multiplied by 610kWh/mo average usage, multiplied by 12 months/year. (0.1203-0.0825)x 610x12 = $276.70 saved per year.
**Some conditions apply. Offer ends May 31, 2026.
Virtual account is issued by Peoples Trust Company under license from Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used online where Mastercard is accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
-01%20(2)?ts=1751210045218&dpr=off)
Copyright © 2026