Step 1: Wire Information

Our tree trimming services are only available in Edmonton.

Please contact your wires provider to help you with your tree trimming request. Your wires provider is listed in the electricity charges section of your utility bill.

Other common wires providers in Alberta are:

  • FortisAlberta - 310-WIRE(9473)
  • ATCO Electric - 1-800-668-5506
  • Enmax (Calgary) - 403-514-6100

Please reference the above picture to answer the following questions.

The homeowner is responsible for trimming trees touching the power line that runs from the power pole to the home.

If you're the homeowner and need to trim your tree safely, please call Power Trouble at 780-412-4500 to de-energize your power service line.

If there are broken tree limbs laying on the lines, lines being weighed down by branches, or if you're experiencing an issue with your power service, stay 10 meters away and immediately call 780-412-4500. If the branches are growing in between the lines and there are no power service issues, please continue with the form below.

Wires located at the bottom of the pole are telephone and cable lines.

Please call Telus and/or Shaw to discuss your tree trimming request.

Step 2: Tree Information

Images

Please take a picture of the affected tree and wires.

You can upload up to 3 photos. If there are any identifying landmarks near the tree, please include them in the photos.

    Maximum image size: 10 MB

    Step 3: Contact Information

    Contact Information

    We'll contact you if we need more information. We won't use your contact information for any other purposes.