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Switch to No-Sweat Energy Bills

Switch to better electricity and natural gas rates and get $75 off with code ENCOR75. Simple plans. No penalties. Lower stress energy.

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Switch and Save without the hassle. Welcome to Carefree.

Whether you’ve been letting your old rate just roll over when it comes time to renew, or you’re on the RoLR (Alberta’s default electricity rate), you could be overpaying. We make it easy to switch to a better option - and reward you for it.

Use code ENCOR75 and get $75* off your bill.

Great rates. Less guess work.

Choose a fixed or floating rate plan for electricity, natural gas, or both. No stress, no surprises - just energy that works for you.

Signing up online for Encor is easy. Get started.

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Plan Summary

Choose your services and rate
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Still on the RoLR? Here's what that means

The Rate of Last Resort (RoLR) is Alberta’s default electricity rate. It’s designed as a fallback, NOT a long-term solution - and it’s often NOT the most cost-effective option.

Switching to a competitive plan could save you hundreds each year.

Great rates are just the start.

Here's what else you get with Encor:

  • Low admin fees for better total savings, all year (32¢ per day/site).
  • Connect with local energy experts ready to take your call.
  • Easily manage your account online and set up autopayments.
  • Tap into other perks like giveaways, exclusive experiences and more.
  • Change or cancel your plan any time with no penalties.
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How it works

Switch in three easy steps

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1. Choose your plan: Pick fixed or floating rates for electricity, natural gas, or bundle both.

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2. We handle the switch: We’ll take care of everything with your current provider - no interruptions.

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3. Get rewarded: Use code ENCOR75 and receive a $75 bill credit after 60 days.

Switch plans now

We've Got Answers (FAQs)

In Alberta, we have what's referred to as a deregulated electricity market, which means that you have the freedom to choose an energy retailer for your utilities.

Those who do not have a plan with a competitive retailer (like Encor) are automatically placed on the Rate of Last Resort (RoLR), formerly known as the Regulated Rate Option (RRO).

The RoLR replaces the fluctuating month-to-month RRO rate. It’s designed to give households stability, but it’s also considered a default or “last resort” rate. For some Albertans, EPCOR is the RoLR energy supply provider and the rate they receive is based on the fixed rate that has been reviewed and approved by the Alberta Utilities Commission. The average RoLR across Alberta from January 1, 2025 until December 31, 2026 is 12.03 cents/kWh.

Many Albertans are unaware that they have options to switch to a competitive plan that could offer more benefits, like lower rates and additional perks.

Many people don't know that they are on the RoLR, and don’t realize they could be getting the same energy at a lower rate by making the switch to Encor by EPCOR.

To confirm what rate you're on, look at your bill, you will see the terms “Rate of Last Resort” or “RoLR.”

Switching to Encor is easy! Sign up by calling us at 1-844-565-3672 and we’ll make all the arrangements for you.

We’re glad you asked! EPCOR offers consumers two utility service options: Encor (the competitive rate option) and EPCOR Energy Alberta (the Regulated Rate Option or RRO). Although both energy retailers are part of the same parent company, Encor provides both fixed and floating rates (variable) for electricity and natural gas with plans that you’re not locked into and that you can cancel anytime without penalty.

To learn more about the difference between EPCOR and Encor, click here.

We pride ourselves on having one of the lowest administration fees amongst major utility providers. 

You can find our current administration fee and energy rates here. 

Whether you choose a Regulated or Competitive Retailer, your distribution company and the delivery portion of your energy bill won't change from one retailer to the next as it is based on the community you are in and the cost to service that area. You can learn more here.


*Get a $75 bill credit when you sign up for electricity and natural gas or both. Customer account must be in good standing for 60 days to receive the credit. Credit is applied after 60 days (two billing cycles) have elapsed.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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