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Hands Up If You Like Low Energy Rates

Bundle electricity and natural gas and get $50 off your bill with code ENERGY50.

Why Switch to Encor by EPCOR?

If you haven’t actively chosen a competitive energy plan, chances are you’re on the Rate of Last Resort (RoLR) – the default regulated rate. It’s not your best option.

Encor by EPCOR offers the same energy you use today, but at a better price. Our fixed-rate electricity plan could save you over $245/year compared to the RoLR.* Plus, when you bundle electricity and natural gas, you’ll get $50 off your bill with promo code ENERGY50—but hurry, this offer ends March 31, 2026.**

How it works - Fast & Easy

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Pick between our fixed rate (steady monthly costs) or floating rate (market-based pricing). If you’re comfortable with a little fluctuation, the floating rate could be a smart choice. But, fixed rates are handy because you can set them and forget them. The choice is up to you!

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Bundle electricity and natural gas: One provider, one bill, more savings.

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Enter code ENERGY50: Save even more with an extra $50 off your bill. Prefer to sign up by phone? Our energy experts are happy to help.

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We’ll handle the switch: We can notify your current provider and ensure a smooth transition. No service interruptions.

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Enjoy the perks: As an Encor customer, you’ll have access to rewards like exclusive events, gift cards and more. Because energy should feel simple—and a little rewarding too.

Already an Encor customer?

You’re saving hundreds every year*—and that’s just the start. With Encor, energy stays simple: VIP support, loyalty perks, and peace of mind, all in one place.

Refer a friend and get $50 when they sign up! When Encor customers refer a friend to sign up, the referring customer gets a $50 Virtual Prepaid Mastercard®, and the friend gets $50 off their first bill.

Why Albertans choose Encor

We're proudly Albertan, so we understand your electricity and natural gas needs. We strive to make energy simple and provide you with a carefree experience every day.

  • Quick and easy sign-up.
  • Low admin fee = more savings.
  • Make your plan even more carefree with auto payment.
  • Change or cancel your plan any time at no cost.
  • Online account management.
  • Exclusive perks like Free Energy for a Year, gift cards, movie passes & more.

Ready to Save? Use code ENERGY50 for $50 off your bill when you bundle electricity and natural gas.

We've Got Answers (FAQs)

In Alberta, we have what's referred to as a deregulated electricity market, which means that you have the freedom to choose an energy retailer for your utilities.

Those who do not have a plan with a competitive retailer (like Encor) are automatically placed on the Rate of Last Resort (RoLR), formerly known as the Regulated Rate Option (RRO).

The RoLR replaces the fluctuating month-to-month RRO rate. It’s designed to give households stability, but it’s also considered a default or “last resort” rate. For some Albertans, EPCOR is the RoLR energy supply provider and the rate they receive is based on the fixed rate that has been reviewed and approved by the Alberta Utilities Commission. The average RoLR across Alberta from January 1, 2025 until December 31, 2026 is 12.03 cents/kWh.

Many Albertans are unaware that they have options to switch to a competitive plan that could offer more benefits, like lower rates and additional perks.

Many people don't know that they are on the RoLR, and don’t realize they could be getting the same energy at a lower rate by making the switch to Encor by EPCOR.

To confirm what rate you're on, look at your bill, you will see the terms “Rate of Last Resort” or “RoLR.”

Switching to Encor is easy! Sign up by calling us at 1-844-412-4216 and we’ll make all the arrangements for you.

Once you set up an account with us, you can make changes to your energy plan to meet your current needs or cancel at any time without penalty. Our customer service team of energy experts can answer all of your questions and help you understand your options. It's as easy as calling us at 310-4300 or visiting the My Account portal.

We’re glad you asked! EPCOR offers consumers two utility service options: Encor (the competitive rate option) and EPCOR Energy Alberta (the Regulated Rate Option or RRO). Although both energy retailers are part of the same parent company, Encor provides both fixed and floating rates (variable) for electricity and natural gas with plans that you’re not locked into and that you can cancel anytime without penalty.  

We pride ourselves on having one of the lowest administration fees amongst major utility providers. 

Whether you choose a Regulated or Competitive Retailer, your distribution company and the delivery portion of your energy bill won't change from one retailer to the next as it is based on the community you are in and the cost to service that area. You can learn more here.

*Based on January ROLR electricity rates posted on UCA website average of 12.03 cents/kWh, minus Encor’s January 2026 rate of 8.63 cents/kWh, multiplied by 610 kWh/mo average usage, multiplied by 12 months/year. (0.1203-0.0863)x 610x12 = $248.90 saved per year.

** Some conditions apply. Offer ends March 31, 2026.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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