Your energy bill called. It wants an upgrade.

Questions about the Rate of Last Resort? Ask our energy experts.

With the recent shift to the Rate of Last Resort (RoLR) in Alberta, you may be paying more for electricity than necessary. If you haven’t actively chosen a competitive energy plan, you might be on the RoLR by default and paying more for your electricity than you should.

Switch to Encor and save

We can help you make the switch. Thousands of Albertans have switched from the RoLR to Encor and will save hundreds. At Encor, we offer flexible and easy-to-manage energy plans for your home or small business. Choose electricity or natural gas, or bundle for the convenience of a single bill.

Why Choose Encor?

Signing up is easy and only takes a few minutes.
Low admin fees for better total savings.
Make your plan even more carefree with auto payment.
Change or cancel your plan any time at no cost.
Easily manage your account online.
Plenty of perks to show our appreciation (like Free Energy for a Year, gift cards and movie passes!)

Want to sign up right now? Use our “Build Your Plan” wizard to customize and sign up for a plan that fits your needs.

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Take control of your energy costs and enjoy the benefits of being an Encor by EPCOR customer. Join us at the event or sign up online today!

We've Got Answers (FAQs)

In Alberta, we have what's referred to as a deregulated electricity market, which means that you have the freedom to choose an energy retailer for your utilities.

Those who do not have a plan with a competitive retailer (like Encor) are automatically placed on the Rate of Last Resort (RoLR), formerly known as the Regulated Rate Option (RRO).

The RoLR replaces the fluctuating month-to-month RRO rate. It’s designed to give households stability, but it’s also considered a default or “last resort” rate. For some Albertans, EPCOR is the RoLR energy supply provider and the rate they receive is based on the fixed rate that has been reviewed and approved by the Alberta Utilities Commission. The average RoLR from January 1, 2025 until December 31, 2026 is 12.03 cents/kWh.

Many Albertans are unaware that they have options to switch to a competitive plan that could offer more benefits, like lower rates and additional perks.

Many people don't know that they are on the RoLR, and don’t realize they could be getting the same energy at a lower rate by making the switch to Encor by EPCOR.

To confirm what rate you're on, look at your bill, you will see the terms “Rate of Last Resort” or “RoLR.”

Switch to Encor and make life a bit sweeter.

Encor by Epcor privacy policy

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).