Phone (in Alberta only):
310-4300Toll-Free (ouside of Alberta):
Hours of operation and mailing address
We're a Canadian leader in installing and operating new water treatment technologies. Edmonton was the first major Canadian city to receive drinking water treated with ultraviolet light disinfection. The water treatment process includes coagulation, flocculation, filtration and uses free chlorine, chloramine and UV light for disinfection.
Through continual upgrades and innovations, Gold Bar plant remains at the forefront of wastewater treatment technology. This includes enhanced primary treatment, biological nutrient removal and ultraviolet disinfection.
We support on-site research facilities for both water and wastewater process improvements.
Treatment plants have site-specific infrastructure and processes. Learn more about each:
North Saskatchewan watershed
We recognize we're stewards and not owners of the watersheds in which we operate. We're committed to working with stakeholders to implement improvements in the watershed and our source water supply, the North Saskatchewan River.
The quality of a water source is the direct result of the natural and human activities that occur within a watershed. Therefore, in April 2008, we produced a Source Water Protection Plan (SWPP). We have a vested responsibility to ensure tap water provided to our customers supports good public health and is safe and pleasant to use.
Edmonton's source water protection area covers the entire watershed upstream of the Rossdale Water Treatment Plant in Edmonton to the headwaters located in the Rocky Mountains. The SWPP identified all potential hazards (land uses, contaminant sources) that could have an effect on the North Saskatchewan River basin and/or the water treatment plant process. The plan also evaluated the potential hazards level of risk to the drinking water system.