Our Mission, Vision & Values | EPCOR

Skip ribbon commands

Skip to main content

body { overflow: auto; } .no-script-section { margin: 20px; clear: both; overflow: hidden; } .no-script-section h2 { margin-bottom: 10px; } .no-script-section .sub-section { display: inline-block; margin: 0 25px 25px 0; vertical-align: top; } .navigation a { display: block; } .navigation .children { margin-left: 15px; } .contactinfo .pull-right { float: none; margin-left: 10px; }

Sorry your browser does not support JavaScript or has JavaScript disabled

How to enable JavaScript

Navigation

Account & Billing

Welcome to EPCOR Water

Manage Your Account Online

Paying Your Bill

Low Income Program Paperless Billing How Deposits Work Billing Disputes Automatic Withdrawal How to Pay Your Bill

Manage Your Account Online

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

ebill

Products & Services

Water

Water Sign Up and Disconnect Water Sign Up Rates, Terms and Conditions Rates and Tariffs Rate Cases Delivering Water to You Rate Applications Water Quality Commercial Property Water Services Water Service for New Developments Landlord Information Rates, Terms and Conditions Helpful Tips and Information Water Transmission and the 130 Pipeline Water Service for New Homes and Developments Water Community Advisory Panel Water Main Cleaning (Flushing) Cross Connection Control

Power

Power Sign Up Getting Started with the Regulated Rate Option Rates, Fees and Tariffs Terms and Conditions Default Supply Landlord Information Power Connection for Builders and Developers High Voltage Testing Code of Conduct Generating Your Own Energy Services We Provide

Encor by EPCOR

Build Your Energy Plan About Our Energy Plans Encor Energy Plans Understanding Encor Rates and Your Plan Energy Plan Deals and Promotions Green Tips, Tricks and Gadgets Chirp Green Energy

Infrastructure

Projects in Your Area EPCOR Technologies Water Solutions Drainage Transfer Proposal Regina Wastewater Treatment Plant Project

Outages

Power Outages

Current Power Outages Preparing for Power Outages Main Causes of Power Outages Tree Pruning and Power Outages Power Interruptions and Your Business How We Respond When the Power Goes Out How to Operate Your Breaker Panel

Water Outages

Current Water Outages and Alerts Current Water Outages Current Water Outages Preparing for Water Outages How We Respond When the Water Goes Off Main Causes of Water Outages Preventing Frozen Pipes

Report a Street Light Outage

Wastewater Outages

Learn & Explore

Value of Water

Why Your Water System Matters Are We Running Out Of Water? Conservation Tips How Your Money Gets Spent Investing in You We're More Efficient Than You Think What We're Doing To Help Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey Bringing Water to You Technology and Your Water Bringing Value to You

Understanding Wastewater

Beyond The Drain: Understanding Your Wastewater System What Is Wastewater How Wastewater Gets Treated Think Before You Flush Investing In You

Efficiency & Conservation

How It Works

Teacher Resources

Meters

Our Stories

Safety

North Saskatchewan River

5 River Myths Busted From River to Tap: Answering Your Water Questions River Safety Tips

About EPCOR

Careers

Job Search Why Work At EPCOR Students and Recent Graduates Application Tips and Profile Setup Types of Careers

Who We Are and What We Do

Where We Operate Board of Directors Leadership Team Mission, Vision and Values Financial Information Awards and Recognition Corporate Governance History How We Do Business Operating Companies

News & Announcements

Customer Newsletters Customer Notices

Community Investment

Charitable Donations Sponsorships and In-Kind Donations Our Partners United Way Volunteering

Working With EPCOR

Contractors & Suppliers Electricity Retailers

Contact

Emergencies

Contact us 24/7

Phone: 1-800-383-0834
Email: mywater@epcor.com

Other contact information

Follow us

Communities

United States

Canada

Our mission

We provide clean water and safe, reliable electricity.

Our vision

We will be a premier essential services company, trusted by our customers and valued by our shareholder.

To achieve our vision, we will focus on:

Our people
Health, safety & environment
Operational excellence
Customers & stakeholders
Growth

Ethics Policy

Conducting business in an ethical manner is important to us. Read more about our Ethics Policies.

See our ethics policy

Contact Information

Teresa Crotty-Wong
Ethics Officer, Canada
Phone: (780) 412-3799
Fax: (780) 412-3192
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

See our ethics policy

Contact Information

Martin Stanek
Ethics Officer, US
Phone: (623) 445-2427
Cell: (623) 256-2135
2355 West Pinnacle Peak Road, Suite 300
Phoenix, AZ 85027