Power(780) 412-4500Edmonton
Water(780) 412-6800
Drainage311
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
Our story began over 125 years ago in Edmonton as Canada's first municipally owned electric utility, and, ten years later, Edmonton's water utility. We provide clean water, wastewater and drainage services and safe, reliable energy to residential and commercial customers.
We build, own and operate electrical, natural gas and water transmission and distribution networks, water and wastewater treatment facilities, sanitary and stormwater systems, and infrastructure in Canada and the United States. We also provides electricity, natural gas and water products and services to residential and commercial customers.
The City of Edmonton is our sole Shareholder, and we operate as a commercial entity, governed by an independent Board of Directors. Since incorporating in 1996, we've achieved exceptional growth and have more than doubled our dividend.
We're a trusted utility provider to more than 2 million customers in Canada and the U.S. providing power, water, drainage, and natural gas services. We provide:
Water, wastewater and distribution services to more than one million people in over 85 Western Canadian communities and industrial sites
Electricity distribution to approximately 380,000 customers in Edmonton and the Collingwood, Ontario area
Water and wastewater services to about 360,000 customers in Arizona, New Mexico and Texas, making us among the largest private utilities in the U.S. Southwest
Energy services to about 600,000 customers in Alberta
Natural gas distribution to customers in Ontario and Texas
We're proud to have been recognized for our leadership on envrionment and social responsibility, and providing a healthy, safe and rewarding work environment for our employees.
