Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
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Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
Our environmental performance has been at the heart of our company's culture from the beginning. Three years after EPCOR's launch, we published our first Environment and Sustainable Development Report, launched a Green Power offering for retail electricity customers, and began voluntary disclosure of our greenhouse gas emissions.
By 2000, we had already surpassed our first voluntary greenhouse gas reduction target and completed a pioneering trans-Atlantic carbon offset trade. We were the first Alberta water utility to achieve EnviroVista Champion status (which we continued to hold until the program's termination in 2021), and our operations in the U.S. and Canada have received numerous awards for environmental leadership, technological innovation and project implementation. The governance framework under which these achievements were realized was itself recognized through the National Award in Governance from the Conference Board of Canada/Spencer Stuart.
From 2008 to 2013, we published sustainability reports based on the Global Reporting Initiative reporting standards. Our 2022 ESG report marks the latest step in reporting publicly on our sustainability governance journey.
Over the past several years, the board has overseen a substantial increase in the volume and depth of sustainability disclosure, including the discussion of our environment and climate change strategies in the Annual Information Form, and the descriptions of our risk management practices in the Management's Discussion and Analysis reports that accompany our financial disclosures, and the physical and transition risks from weather and climate change.
In 2020, the board and management embarked on the development of expanded ESG reporting. The Environmental, Health & Safety Committee, Corporate Governance & Nominating Committee, and Human Resources & Compensation Committee each led reviews of performance metrics and reporting standards in their areas of oversight. The board oversaw management's work on the report's development, and the Audit Committee oversaw the disclosure process.
Our ESG scorecard reflects the work of the board and management and was shaped by feedback from stakeholders representing a diverse range of interests and experiences. The feedback from the materiality assessment resulted in the qualitative and quantitative information in the report being structured around 10 ESG factors most relevant to stakeholders and the company.
Through our annual reporting on those factors, stakeholders from all backgrounds can discover information of relevance to them that speaks to the company's impacts, and to how we are managing the risks and opportunities that ESG presents.
Read our 2022 ESG Performance Update
