Power310-9473Chestermere
Water(403) 207-4503
Drainage
Natural Gas1-800-511-3447Chestermere
Phone (in Alberta only): 310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Hours of operation and mailing address
Phone: (403) 207-4503
Hours of operation and mailing address
The Information on this Page Applies to:
In March 2019, Health Canada announced a new Guideline for drinking water quality in Canada. Under the new Guideline, the maximum acceptable concentration (MAC) for lead in drinking water will be reduced from 10 μg/L (micrograms per Litre) to 5 μg/L. It will also shift the point of compliance from the municipal drinking water system to the tap in the customer's premises.
Nothing has changed overnight with Edmonton drinking water—it continues to be safe to drink. Lead in drinking water at the levels we have found in Edmonton is not an acute or immediate health risk. However, left unaddressed, longer-term exposure to lead in drinking water above the new Guideline can have adverse health effects.
EPCOR has been developing a comprehensive Lead Mitigation Strategy that will enable us to proactively meet the new Health Canada Guideline for drinking water quality. EPCOR's strategy will be presented to the City of Edmonton's Utility Committee at the March 22, 2019 meeting, and published online.
For customers with lead service lines, we offer free water sampling and testing, free tap mounted filters to remove lead, tips on improving water quality at the tap and education.
Customers can take immediate measures to reduce risk from lead by flushing their taps after the water has been stagnant and use of a filter.
Find more information about lead and how to identify a lead service line on your premises.
Phone: (780) 412-6858 Email: leadprogram@epcor.com
When drinking water leaves EPCOR's water treatment plants and is in the municipal distribution piping, it contains no measureable level of lead. However, the presence of lead in water service lines and private in-premises plumbing can be a source of lead in drinking water.
Since 2008, EPCOR has been communicating with customers with lead service lines on an annual basis to help them monitor and mitigate lead levels. Our program includes offering customers with lead service lines free water sampling and testing, free tap mounted filters to remove lead, tips on improving water quality at the tap and education to encourage replacement of their privately owned portion of the water service line to their home.