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Here's how you can reach out about any drainage-related matters:


Billing inquiries can be directed to EPCOR Customer Service.

Reporting issues (odour complaints, inspections, sewer backups etc.)

Contact (780) 412-4500 for drainage emergencies and general inquiries. 

Drainage construction projects in your neighbourhood

EPCOR will provide you with project information via flyers, online, public information sessions, community project updates and construction notices. Further information and updates will be shared on our website.

If you have any project inquiries, you can send them to

Property damage claims

Learn more about our property damage claims process.