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Chaparral Information Sharing Agreement

August 25, 2016

Chaparral Information Sharing Agreement with the Fountain Hills Sanitary District

We're committed to keeping you informed about water service changes that affect you.

Providing Consumption Information

At its August 9, 2016 Open Meeting, the Arizona Corporation Commission (ACC) approved an information sharing agreement between EPCOR's Chaparral district and the Fountain Hills Sanitary District (FHSD).

In the Chaparral district, EPCOR provides water service while sewer service is provided by FHSD. Those customers are called "shared customers." Under the agreement, EPCOR will provide consumption information for shared customers to FHSD.

In the agreement reviewed and tariffs approved by the ACC, FHSD acknowledges and agrees that:

  • It is authorized to use the water consumption information only for purposes of billing its own sewer utility services
  • It is not authorized to use any of the consumption information for any other purpose or to disclose any of the consumption information to any other party, except as may be required by law or the order of the court or competent jurisdiction

Read the notice sent to all customers.

Questions?

We encourage you to call the Fountain Hills Sanitary District at 480-837-9444 with questions about your FHSD wastewater bill and this agreement.

If you have questions for EPCOR, we're here to help. Please contact us using the information on the right of this page. We're available 24 hours a day, 7 days a week.

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