Use the form below if you have a question. If your topic isn't listed, please call our Contact Centre at
Email response times will take 10 business days as we experience higher than normal email volumes.
If your inquiry is urgent, and cannot wait 10 business days, please:
- Visit us online at epcor.com/MyAccount, or
- Call us for immediate assistance at 310-4300, Monday to Friday from 8 am to 7 pm and Saturday from 8 am to 4:30 pm.
do not email a follow up request, if you have emailed us with a previous inquiry. You can be assured we are working through all inquiries and your original inquiry will be addressed within 10 business days.
Thank you for your patience as we work to respond to all requests as quickly as possible.
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