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Manage your account online

Did you know you can:

  • Start or move power, water and natural gas services
  • Set up automatic withdrawals
  • Sign up for ebill
  • Set up Edmonton power outage alerts
  • View your statement online
  • Update your personal information

Manage your account online

Did you know you can:

  • Start or move power and natural gas services
  • Set up automatic withdrawals
  • Sign up for ebill
  • View your statement online
  • Update your personal information

Log in now

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Contact us

Use the form below if you have a question about:

  • Property management
  • Encor Energy Plans
  • Home builders
  • Commercial / industrial customers

If your topic isn't listed above, please call our Contact Center at 310-4300.

Email replies take a minimum of 5 business days. Required fields are marked with an asterisk (*).

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About fair competition

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). Some offers, in whole or in part, may not be available in gas co-ops, municipally owned utilities, and some Rural Electrification Associations.