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Manage your account online

Did you know you can:

  • Start or move power, water and natural gas services
  • Set up automatic withdrawals
  • Sign up for ebill
  • Set up Edmonton power outage alerts
  • View your statement online
  • Update your personal information

Manage your account online

Did you know you can:

  • Start or move power and natural gas services
  • Set up automatic withdrawals
  • Sign up for ebill
  • View your statement online
  • Update your personal information

Log in now

Don't have a profile? Register today.


Contact us

Use the form below if you have a question about:

  • Property management
  • Encor Energy Plans
  • Home builders
  • Commercial / industrial customers

If your topic isn't listed above, please call our Contact Center at 310-4300.

Email replies take a minimum of 5 business days. Required fields are marked with an asterisk (*).

The more information you provide, the better we can serve you.

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).