The information on this page does not apply to Edmonton.
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Our water conservation kits help you to learn more about water conservation and the types of water-saving devices that are available on the market. The following kits are available to all of our customers free of charge.

Audit Kit

Offered in the spring, our audit kit includes: 

  • Toilet dye tablets
  • Drip gauge
  • Meter flow bag
  • Conservation tip wheel
  • Landscape watering card
  • Letter/instructions

Retrofit Kit

Offered in the fall, our retrofit kit includes: 

  • Low flow bathroom aerators
  • Low flow kitchen aerator
  • Low flow showerhead
  • Low flow outdoor hose nozzle
  • Plumber’s tape
  • Landscape watering card
  • Letter/instructions

Order a water conservation kit

To receive one of these kits, email or call 1-855-780-2921 with the following information:

  • Name
  • Address
  • Phone number
  • EPCOR Water account number

Terms & Conditions

  • Limit one audit kit and one retrofit kit per service address per year.
  • Conservation kits can only be sent to the service address on your EPCOR Water account.

Customer Service

MON – FRI 8 AM – 7 PM
SAT 8 AM – 4:30 PM

Tel: 310-4300
Toll-Free: 1-800-667-2345​
Fax: 310-4295

View our mailing address.

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Emergencies in Edmonton


Power: 780-412-4500
Water: 780-412-6800

Self Audit Tools

Use our available tools to ensure you're using water efficiently, and help cut down your utility bil.