Personal Information

​Learn about the types of personal information we collect, why we need your information and how we protect it.


​Find out your options when it comes to consent and using your personal information.

​It's our priority to protect customer information, so we've created our own Privacy Policy to comply with the applicable legislation. Our Privacy Policy applies to EPCOR Utilities Inc. and all of its subsidiaries.

Some key points of our privacy policy are:

  • We treat all customer information as strictly confidential. 
  • We will never disclose, sell, lease or trade your information unless you authorize us to do so, or it is required or permitted by law. 
  • To efficiently provide you with our services, we will share information with other EPCOR businesses or suppliers who perform services on our behalf.

Read our Privacy Policy for Personal Information.

Contact Information

Kathy Zeissler
Compliance and Privacy Officer
Phone: (780) 412-3721
Fax: (780) 441-7118
2000-10423 101 Street NW
Edmonton, AB T5H 0E8