If you need to set up a new or upgraded electrical service (this includes establishing a new site and construction of electrical facilities), here's the information you'll need to get an idea of what’s required and the estimated time until you’re up and running.
New connection process: knowledge is power
8 simple steps that show you what's required to build a new power service and the estimated time until you're up and running.
Customer connection guide
This will help you choose the type of connection that works best for you and provide detailed information on how to build it. Simply go to Section 1 and “Choose Your Connection”, then go to that specific section for everything you need to know about that type of service.
Update: EPCOR has released a new Customer Connection guide which is effective November 14, 2014. Please ensure all designs satisfy the new requirements.
Applications for service connection
Once you've decided on the type of service you require, please submit the appropriate application form to ces@epcor.com.
Please note: The forms available above may not function properly on mobile devices. For optimal performance, please open these documents from a desktop computer.
If you are using a desktop computer and are having issues viewing the documents, please refer to our troubleshooting guide. Or alternatively, save them to your computer and then proceed to open them from the location which they were saved. It’s important to note that these will only work with Adobe Reader.
On-site power servicing checklists
These documents help contractors maintain proper construction standards.
